Ogden, United States
4155 Harrison Blvd
N/A
+1 8778265443
Wheelchair-accessible entrance
Harry is by far the best agent I have ever worked with. He was quick and had very good information to add to my original bundle that I chose. Even with the phone call dropping twice he continued to get in contact to finish my purchase. I recommend them for anyone interested in purchasing great security alarms, sensors, etc for any home.
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Connor was an excellent representative for Link Interactive. He was very knowledgeable and professional. I have had previous staff encounters that I was not pleased with but this time it was different. It did take a while to complete my switchover but he was there for the entire time to make sure I was satisfied. Thanks to Connor I will stand a little longer.
I am so pleased with our decision to choose Link Interactive, not just for the their products and service but in the professional dedication to our experience. Our first security system with another vendor was was very disappointing and fell below our expectations. Link Interactive surpassed our expectations by providing excellent end user support when setting up our new cameras as well as explaining and supporting us with all the features available. Link interactive surprised us when we saw the daily Highlight feature. This feature gives a snap shop of videos captured giving the highlights of a 24 hour period which is a friendlier way to view all the captured activity instead of clicking on one video at a time. Everything Link Interactive does for us underscores how much they care about delivering quality and our satisfaction.
Customer service is one of the best I’ve ever dealt with, hands down! Had numerous issues with equipment that persisted. This was the main reason I choose to go with a different company. But would definitely come back if it doesn’t workout with the company I have now.
Shantel was very Helpful and was there any time I had a question. This is a very good company as they are always available. I had a little bit of trouble setting up my account and they were immediately on it and got everything resolved within a couple of minutes. Thank you and keep up the great work.
Easy to install sensors and panel. Reasonable pricing. Attentive monitoring. When you call in, you actually speak with an individual not an automated system.
There were lots of conversions over a 3 day period and the technical team was very patient and extremely kind. We were in Florida and home is Pennsylvania so we had 3 way conversations. It was our internet causing the cameras to be down and not Alarm after all.
Link interactive customer service is outstanding. Polite, curtious, knowledgeable, patient, and professional. Above many other superlative adjectives. It doesn't matter who you speak with they are all fantastic. Especially if you happen to get Brooklyn! Thanks Link! Good customer service can land a customer for life
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