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Sutherlin Volkswagen Lithia Springs

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Lithia Springs, United States

sutherlinvolkswagen.com
Car leasing service· Car repair and maintenance· Car service· Volkswagen dealer· Auto body parts supplier· Auto repair shop· Auto tune up service· Car dealer· Car repair and maintenance service· Tire shop· Truck dealer· Used car dealer

Sutherlin Volkswagen Lithia Springs Reviews | Rating 4 out of 5 stars (5 reviews)

Sutherlin Volkswagen Lithia Springs is located in Lithia Springs, United States on 1981 Thornton Rd. Sutherlin Volkswagen Lithia Springs is rated 4 out of 5 in the category car leasing service in United States.

Address

1981 Thornton Rd

Phone

+1 7707451470

Service options

DeliveryIn-store shopping

Offerings

Oil changeRepair services

Open hours

...
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E

Ekeledirichi Kamalu

Don't get service there. Went there for a diagnostic test. My engine oil was leaking from the bottom and I want to find the cause. They did not inspect it and was trying to order 14,000 new engine without my consent.Almost the same price of my car. They did not call to inform me. Since I didn't get an update call on friday, because I dropped it off on Thursday I had been calling them since then because I didn't feel right and finally got to someone on Tuesday. Each excuse before I got through was oh the techs are checking the car but on the notes they stated that there is no inspection done. I had to get my car out of there. I sensed my car was not in a good place because usually I am calm . Please don't go there, something is not right with that place.

B

Bob Johnson

Out of 20 or so cars I've purchased in my life, this was the easiest. Marjorie was my sales person. Very pleased.

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Jess Blessed

If you want to keep your sanity and get treated with respect I absolutely would NOT recommend this dealership!!! Whoever owns this Volkswagen dealership needs to hire new people. I got a car at the end of November 2020 and here we are still January 2021 and my temp tags has now expired and they are just now getting the proper paperwork to the DMV! After them sending paperwork countless of times woth the wrong name, wrong pricing, just wrong everything. After they get you to sign a contract and your money they don't really care too much about customer service. You can hardly get anyone on the phone... Bernard is the BIGGEST JOKE OF THEM ALL!!!! Defintion of someone who gets a little bit of power and takes it to a whole other level!!! So here i sit still not being able to drive my car for another 2 weeks maybe until I get my license plates. Or I can drive my car and get pulled over every time for expired tag. Either way it's a big inconvenience and mess up and their end and they act as if they could careless! So do yourself a favor and just don't go there.

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LaDawn Ray

The only reason there is a star is to allow to write the review, the service department at Volkswagen at horrible, I feel they took advantage of my 21 year old daughter because she went to the dealership by herself.She has her first car and felt the service department would handle her problem. They charged her 490.00 for a battery ( which I don’t feel she needed) and a drive belt. When she came to pick up her car and paid her money the car wouldn’t start, they took it around the back, apparently to rig it. Within 24 hours of picking up her car it broke down. She was told by the service man Patrick how to rig it after she just paid 490.00! We spoke to the very rude manager Demetrick who stated he was not returning her money and if it service again it would be another cost of a diagnostic test! We called customer care and was told the service department will reach back out to us. It has been two weeks and they have not called. The next step now is to take this to the State Attorney general and report to the Better Business Bureau. Do not take your car here for service!!

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Ahji Prioleau

Been in the city for close to 6months now and this was the Volkswagen I was directed too. Came in for a recall: Headlight Adjustment for my screw caps, and Mr. Walters was very helpful. I had previous gotten a ticket for the headlight so was eager to bring my baby in for inspection. Although it does seem like little to nothing was wrong my headlight indicator went off after inspection, so I believed it was a part of the adjustment. Two days go by and unfortunately the light had returned. Called VW and spoke to Patrick who wasn’t that knowledgeable about my vehicle and the problems that could’ve arose, so I viewed my invoice for the proper service advisor and he gave me the run down of not only what he did and the ways that my light can easily be effected! Thank you Mr. Walters!

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