Little Elm, United States
2990 FM 423
N/A
+1 9722920707
Kerbside pickupIn-store pick-upIn-store shoppingSame-day delivery
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Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
Needed 2 tires in a hurry and these guys came through. Someone in our household has underlying conditions, so we have all been on strict lockdown at my house. When I explained that I didn't want to come in the shop these guys came out in frigid weather to take my credit card payment and check me in. They were really great! Friendly, helpful and kind.This is the place to buy your tires.
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Spending 700 on rims you would think they would take the time to read the details to make sure they don't miss anything. Here my story: I dropped my wife's Range Rover off ( 1 week old - just got it) to get rims placed on the car. When doing so, I specifically told the sales associate to place the current rims on the side, that I would be putting them in the back of MY car. After, the sales associate acknowledged me, he said I would get a notification when my car would be ready. When we arrived to pick up the car we noticed they decided to shove the old rims in the backseat of my wife's car (mind you the car has WHITE interior). To me this shows carelessness and purely a lack of respect. The workers at discount tire are young adults that rush to get cars in and out. It's evident that the lack of supervision and the lack of training exist at this location. Even when instructions are specially stated on the work order; they miss them. I am currently waiting for customer care to call me to try and esolve this\. I can tell you we've already decided that we will not be going to discount tire again for either vehicle. We want someone to treat our car like its their own; to show respect -- this place does not, and that is why they are getting 1 star.
Fast service Had a little problem but they MADE it RIGHT.
I have been going to this Discount Tire for over 3 years now. I just purchased a new Truck, upgraded my wheels & tires, this past Saturday. These guys are always so careful with installation and always do everything right. I have never had to go back for re balance or any issues. Also the managers are always available and constantly, in the shop to oversee operations and also assist. I have been to many Discount Tire shops in my years, I drive the extra miles as this is not my closed shop to my home, just to have these guys service my truck! Hats off the the entire staff and manager. They have customer service down to a science and really care about their customers. Thank you Discount Tire Little Elm Tx.
These guys are always on point... Great Service, Great Prices and I always feel confident that the job was DONE RIGHT. There's no excuse for going \cheap\ when it comes to your family's safety but these guys make it affordable. I've bought probably 4 sets of tires for different vehicles from this location and have never been disappointed.
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