Livonia, United States
31625 W 8 Mile Rd
N/A
+1 2484715087
I had a windshield replaced in my truck and was in and out they did a great job
like
Joe helped me out huge on two separate occasions. Very friendly guy who will help you with any of your glass needs.
Had my windshield replaced. Everyone was very nice and the installer did a good job on the actual windshield, but scratched up my truck pretty bad. I did call them out on it, they offered to look at it, but I knew they Ultimately would not pay to have both of my fenders wet sanded. I have professional quality buffers and products. They wouldn't touch these scratches. Be careful. Funny part is the installer made a comment on how nice my truck was and you don't see them like this anymore.
I dropped off a 1x2 aluminum framed shed window , needed glass replaced , had a slight bend in frame. After having for 4 days and not responding to messages , I drove to store. Receptionist gave me back window not repaired, told me the bent frame made it unfixable. I made a couple calls, Dan at Dan's glass in Wayne told me to bring it by. I dropped it off, 3 hours later he had it ready to go. Dan cuts plate glass in his shop, most others send the work out. Glass DR should have called me the next day if this simple repair was beyond their capabilities. Window is back in shed 100% , thanks to Dan's Glass
Save yourself the frustration and GO SOMEWHERE ELSE. Long story short, I got my windshield replaced and the first technician ‘Joe’ did an absolute horrible job. When I say horrible job I am talking uneven gaps from the glass to the body side to side, the plastic cladding along the bottom not fitted properly, a stress crack in the replacement windshield (that he didn't even notice), visible black urethane adhesive residue on the bright red paint AND he scratched my car. I am absolutely bummed about the damage to my car which is not easy to fix and expensive to do so properly. I see another review also mentioned that their car was scratched so apparently you can expect this type of work at Glass Doctor of Livonia. I will never let Glass Doctor touch my car again.
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