Glendale, United States
4721 W Royal Palm Rd
N/A
+16023207004
Ordered a GM plug and play for 2016 Silverado and I am very satisfied. Unfortunately it was out of stock for about two Months but I shall say the wait was worth it. Other Main car audio stores wanted over double the price. Super easy to install and very Professional harness and packaging was top notch. Definitely would recommend
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Took my Honda Accord for lots of work in the past. New components front, new double din, sound skin deadening all the way, JL audio W6, phoenix gold amps and more. Luis did phenomenal work each time.
Buy elsewhere. Seriously. And before they give you some spiel about lead times, I waited more than double (yes, I’m business days). Then told I was emailed (wasn’t, in fact I emailed them) but my harness would ship that day. Didn’t ship. Followed up (week later at this point), still didn’t ship. Order cancelled just waiting for my refund now.
Placed an order on February 3rd and read there was a 12 day lead time. I understand that it might take a bit but would be nice to get updates after spending 100 a month ago and still have no product. No reply to emails or phone calls. Maybe hire some more people if your that behind.
I purchased a custom T-Harness for my 2017 Silverado Crew Cab with 8" screen. It worked perfectly for adding a subwoofer to my factory stereo. The quality of the harness was also top notch. Very well made and included the harness, the LOC, a pry tool, remote wire connections, and a miniature screwdriver. Overall, the packaging and product looked fantastic. LLJ's website also takes apple pay if you use your iphone to make your purchase which is pretty cool. Installation was very straight forward. Remove the trim, remove the stereo, unplug the factory wiring harness and connect your T harness. LLJ also has a youtube tutorial that helped a lot during this installation if you have any questions or concerns on how to do it yourself. As other people have mentioned, shipping took about three weeks before i received it but i was very pleased with the product. I understand that this is custom made-to-order harness and that the owner of LLJ Customs has been working to improve shipping times so i took a chance and am very happy with what I purchased. I will definitely keep them in mind for future car audio purchases.
This shop has the worst customer service I have ever received. In addition, the wiring harness I purchased didn’t work, and the amplifier was broken. This is after waiting almost 3 months for the product. They never once offered an apology for their faulty products or broken amplifier. I will never do business with LLJ Customs again, nor recommend them to anyone. It amazes me this shop is still in business after this many poor reviews. Reply to their comeback: Of course they deny this, but I have everything documented. When I ordered the item, it was a 15 business day lead time. It took 52 business days to arrive. I took extreme care to not let emotion enter my review and only gave the facts. Please see my attached photos for the text exchange I had with LLJ for proof of how they treat customers.
First and foremost the harness is good quality. I ordered the harness right after Christmas and it was going to be a good lead time before receiving. I finally received the harness and amp board FYI you have to sign for it which I was not home at the time so they sent it to the advance Auto parts which there I did not have to sign just show ID. Getting home and opening up box packaging was good noticing the amp board was 3 in shorter than what it was supposed to be . Loopback harness look to be with the right one I installed it and noticed my tweeters and the dash are not working. Looking up other pictures of loopback harnesses only wires were exposed are the component wires . Contacted them about the amp board they said they would contact me when they correct one is packaged and ready to ship then emailing me the return slip for the wrong and board. Recontacted them about the harness and sending pictures was told they needed to talk to technician to figure out problem and still waiting on resolution contacted them three times today no response I'm not one to complain I just want what I ordered knowing after I post this I probably won't receive the correct amp board or the correct harness . You can't even talk to customer service you have to email them and that may take a couple of days
Seems like a great company, but at this point after reading shipping reviews I don't know what to believe, we are moving in a week or so out of state so this item could possibly not be here by then, I had ordered nearly 3 weeks ago after seeing a 9 day lead time and I have consistently tried to contact the company by phone and it goes to voicemail every single time. I can’t get a refund and at this point I am not even sure if the product will arrive. Not trying to hate on this business because I suppose small businesses fully. I would love to know when my item will be en route I have been waiting for my subs to be fully functional for months now and I am counting on LLJ to make this possible within the next few days. I don't have a lot of money as it is so I hope this wasn’t a scam.
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