Lombard, United States
1000 N Rohlwing Rd
N/A
+1 6305433700
Kerbside pickupIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible lift
This is one of the worst restaurant depot ever. I have a severe hand sprain and I asked them for help. I drive 2 n half hours every week to get stuff from here. All I asked was to pick the stuff for me by informing them in advance about early pick up . I coordinated by trying to call them. The guy who answered the phone said they will do it for me. All they could do was after me coming here they said they couldn't pick it up for me . I had to do everything by myself and load everything in my truck. I tip 50 to the guy who load my truck every week. I've never visiting here again. The manager could do nothing. Very bad customer service. I wish I could give them less than one star.
like
They are currently allowing the general public to buy with limitations. You just check in a the customer service desk and get a pass that will allow to buy any non alcohol products with a limitation of 1 piece per sku. I was searching for a 2 Quart stainless steel 6 inch round pan I could use as an ice bucket to use in my limousine's wet bar. After asking an employee on a forklift for the general area of stainless steel prep ware he told me in great detail were I might find it. 10 minutes later he came to check on me and when he found I hadn't yet found what I was looking for her got the manager of that section and Tanisha the manager was able to quickly find exactly what I was looking for. Plus a lid and tongs that would be perfect for serving the ice cubes I plan to put in the pan. I could not be happier with my experience and hope I can use Restaurant Depot in the future should I need more foodservice products to improve my passengers experience. Thanks Restaurant Depot for an experience that surpassed my expectations!!! I will ad a picture of it in the limo soon
Definitely the worst Restaurant Depot location I’ve ever been to. The line to check out is always an absolute nightmare. The cashiers move at the slowest pace possible and just talk to one another like there isn’t a line of 10 carts behind them. They also have no cart system so all the carts are just scattered around the parking lot. When I walked in there weren’t any carts inside so I had to walk out and find my own in the street. Avoid this one if you can.
Nice bulk purchase option. They have fairly good prices and a decent variety, but not extensive. Their freezer section is pretty decent and they carry a good amount of Halal meat. Places does feel crammed. Customer service is friendly.
Overall good experience with staff and customer service. The store looks more like a warehouse and can be a little bit cleaner. Even though the place is big it seems like there is less space to move around. The frozen section is too cold I will have to bring a jacket next time I come back because I could not stay there as long as I d like to.
Deli
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