Plano, United States
9720 Coit Rd Ste 260
N/A
+1 4693538979
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
My husband and I came here unsure of exactly what we were looking for, but the gentleman there was incredibly helpful. He walked us through their inventory, gave us demos, and helped us to find a Miele which suited our needs- which we love! I've sent 2 different people there for various vacuum needs, and both have had wonderful experiences as well. This store has great customer service, and they truly believe in their products and helping their customers. Would absolutely recommend!
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JAY IS AWESOME. HIGHLY RECOMMENDED.
UPDATE Nov 2020 Return visit to put power head back together. I had gotten nylon sewing thread wrapped around beater roller (don't ask). I got it removed after much disassembly of power head (don't try it at home lesson learned) but couldn't get it back together. So I returned to store for their help. While there I checked with sales staff on vacuum settings, change of filters etc to best use of equipment. Most helpful. OooRah! Got a great deal last year (2019) on new vacuum. My old brand had gone out of business and repair/replacement parts just not available. Sales staff was very informed about pro/con of which type best for met.
Wow, where do I even begin! Back in March, Jay helped me find an odd belt for my old carpet shampooer, and he even had them in stock! We briefly chatted about a new vacuum, but I wasn't in the market at the time. After our terrible vacuum failed, we went back to Lone Star and Jay was super helpful! He explained everything well to us, didn't judge us for our restricted budget, and helped us find the best vacuum for our needs and got us a fair price out the door. This is by far the best vacuum I've ever used and Jay was such a great guy. Although I don't anticipate having to make another vacuum purchase, Jay has made sure that we're going to be customers whenever something comes up!
Best place to purchase your vacuum. Jay is the light to this store, he gives perfect customer service, helps you find the vacuum that is perfect for you and gives you all his knowledge about the vacuum you will purchase. Thank you Jay for all that you do.
Deli
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