Long Beach, United States
6801 2nd St
N/A
+1 5624312578
What a crock, these guys are shutting my power off today/tomorrow like what, I don't need to live? Jeez, and a 3 day notice before, come one, we need notice if you're shutting us down!
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We lived in L.A. for a year and half. Due to a family emergency we moved out in a rush. It was our fault that we forgot to call and cancel our services with LADWP. We received a bill in the mail to our new address for two months of services we didn't use. We called and they explained if we could prove that we didn't live at the address with a moving bill then they would review and prorate the charges. We took the time to mail out our moving bill (email is not something LADWP will offer) that stated our moving date. After weeks of no response I decided to give them a call. With no remorse the service rep stated that they declined our request. LADWP declined our request after they stated our bill would be prorated if we would send a bill stating our moving out date. They lied and wasted alot of our time. I would have much more respect for a company that would tell me upfront that nothing can be done to help me. I will be contacting the BBB if there is no attempt by LADWP to resolve this issue. If you are looking to move to the L.A. area, beware of LADWP.
The Taj Mahal of excessive ladwp spending
Worked there for 30 years. Met some great people.
Great place to see how power is made
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