Austin, United States
8645 Research Blvd
N/A
+1 5128336030
They do not honor loyal customers. I paid faithfully for 10 months and they can't wait 4 days for a payment. We are in a pandemic and that should be taken into consideration. This is the last time I use a buy here pay here. It's better to put a larger down payment and go to a reputable car dealership that isn't hard up for money. They also won't work with you on the repo fee. I will not be doing business with them ever again. The WORSE company ever and horrible customer service. I complained to the BBB because they need to be put out of business with some of their practices.
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WORST PLACE EVER! All very unprofessional! Don’t come here or any location even went to the south location & I will never put my money into another one of their cars yes I paid a whole car off here & I REGRETTED IT! Also gave them so many recommendations just so they can be rude mfs! AVOID THESE PLACES & SCAMS they’re all a joke especially round rock location just a mess they should shut them all done like they did with the research one!!
Please listen to reviews .... The car breaks in the first week you purchase them . Give you one week to make a payment even though you don’t have the car because they sale you a lemon . Cant put groceries in car because it won’t open . Over priced , high mileage, high interest, And high payments . They prey on people with itins and ect but if you want a better deal go to capitol Chevy at least there you get warranty not like these people . come here if you want a loan that will legit screw your over . They don’t answer calls and it’s not even the first month .
Just like another customer said there warranty is a joke and sell lemon cars for the price of new ones and give you a run around our transmission broke down right after we got it which was in august and now again they took the vehicle to a 3rd party shop and now long motors is saying there is no warranty when every transmission shop gives 1 yr or 100,000 mile warranty and now that it’s only 90 day warranty really ima diesel tech I know what warranty it and how it works must have taken it to a low shop but I know it’s long motors giving the run around and not wanting to take there word on the warranty that was given to the transmission this place I bad and don’t recommend any body and if y’all get a vehicle and it breaks down y’all will see what I’m talking about sad part is it’s a 20,000 Dodge dually 5.9 cummins
My husband & I were having a VERY hard time with different dealerships , we work HARD & just were trying to get into our own vehicle & we pulled in Chuy got straight to the point & put us in a nice car within an hr! Great staff & awesome people! Recommend this location!
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