Los Angeles, United States
2202 S Figueroa St Suite 360
N/A
+1 3238251226
I am very pleased with my purchases and most likely will purchase other items again. I have shared my experience with my sisters, insisting they try online purchasing and told them both it was VERY EASY. Thank you
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I placed my order with Onecco (also called myonecco and billed as oneco) and was charged immediately. After a week and a half (7 business days) I called because I did not receive any notification or tracking number. They told me that the shipping time selected during checkout was actually the time it took before it shipped! That was a first for me, but he said that my order would ship by the following Monday so I gave them the benefit of the doubt. I waited until the following Wednesday and still had not received ANYTHING, so I called them to cancel my order. The cold/unpersonable agent was quick to tell me that my order was cancelled, and I received a cancellation notice via email. He told me the refund would take 2 days. After a week of not receiving a refund, I had to cancel my credit card and report this charge as fraud. I finally received a refund 8 BUSINESS days later. I write business days in caps because the customer service representative insisted on explaining their lack of responsiveness by counting business days. Unfortunately, he didn't know how to count... or send an order out. This company is a scam!
Deli
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