Loveland, United States
257 E 29th St
N/A
+1 9706696197
In-store shopping
Wheelchair-accessible car park
I've been a loyal customer of Smoker Friendly for about 8 years. I was in the store recently, two days in a row. The three employees I encountered were not wearing masks. Customers wear masks to protect each other, but employees do not have too. I asked what was going on and the rely was, We have breathing issues and can not wear masks. All three of them! Very disappointing when we should all be getting together to get this virus under control. I will not be going back.
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I enjoy shopping there and the cigar selection is pretty alright. My problem is that the price tag is deceiving. The price says 10.19 not each just 10.19 period. I was not a happy person when I found this out! I believe that this is very deceptive and misleading!
I moved to the other side of town, but I still go back and buy my smokes here. The store is clean and well-organized. They've never been out of my brand, so whoever does the ordering is on top of things! The people who work there are super nice and helpful. Plus, it's only a few doors down from King Soopers, so it's very convenient!
The “owner” and/or “manager (old female) is one of the most rude, disrespectful, and by far the most infuriating kind of person I have EVER had the displeasure of “meeting”.. if you can call it that. I walked in to look at the cigars as I do EVERY WEEK, and suddenly she starts following me around.. asking very snide and insinuatingly unkind comments and gestures. After following me around, she started to get overly irrelevant with asking me why I’m looking at “barnyard cigars..” and goes on to say my taste in cigars is “wrong.” Next, she wants to know what’s in my hand... only to realize it was my CEEL PHONE. THEN, I had my products in hand and using my index finger to point at something when she absolutely lost it. She was yelling and claiming I was breaking the cigar in my hand (breaking her product as she stated) and she went off the wall. Demanding I go to the cash register and get me “the h*ll out of there” and the issue only grew worse. She kept threatening to call the police because SMOKER FRIENDLY DIES NOT READ MY CARD CHIP. And that was obviously her tipping point. She was belligerent and yelling and demanded I get out. Never in all my years of going to Smoker Friendly in Loveland have I had such a disgusting encounter with a bitter human being. Good luck if you go in there.
Some pretty lame reviews here... I live in Denver and smoke at a lot of different lounges. I like this place a great deal, fantastic selection of cigars, the humidor is kept properly (probably some of the best kept cigars I have ever smoked in Colorado) and the lounge is quiet and not full of people. I will be coming back here again for certain!
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