Lowell, United States
812 Merrimack St
N/A
+1 9784582870
Wheelchair-accessible entrance
House of Hope is a wonderful organization. It is a great place to work. It will always be special to me.
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They were incredibly helpful in my dire need. I was there in 1988 they helped me secure 707 and a apartment in 30 days! Me and my daughter who is now 34 were able to raise her
The people living there are in need of homes and better treatment. The case workers, housing staff and kitchen staff treat you horribly. Honestly feels like they only come in for the check. Wish I could give it 0 to half a star.
If you're looking for a homeless shelter its what you should expect. A bunch of people living off the state which should be out looking for jobs but instead just hang out all day spending what little money they make on things they shouldn't. I lived here for a short period of time after I was laid off and had no where to go. I got a job with in a week, it wasn't what I wanted but it was a job, while everyone else just sat around doing nothing all day I was working and saving. I got out of there in a couple months while the ppl i had met had been staying there for years waiting on free housing with no plans of leaving.
It really doesn't deserve more then a single star. The staff gossip about the shelter residents with each other and also with (favorite) residents. The food is inedible to the point that you have to buy and microwave your food, I do not eat meat haven't in 28 years and they basically told me to starve because it wasn't for a religion. I lost 18 lbs my first month there. My children have now become the worse picky eaters. Once ready to relocate they refused to help me advocate for an apartment unless it was local even though I'm from over 30 miles away. Several staff members are high on their shift I mean I thought this place was going to help me start my life over but now almost 2 years after leaving this place I'm still stuck here in Lowell and they do not honor the DHCD rule of doing a wellness check on the families that 1st year, never came once. I went there with PTSD, Anxiety and broken but left with those and thanks to living there for almost 2 miserable years I left with major depression on top of that!! Seriously you're only a check to these people they treat you worse then dirt. And I know this is a horrible review but it's an honest one I would never bad mouth a place I mean i can be sued if it was lies but I am not worried I have everything documented and recorded but this shelter will crush your spirit please If you're referred here try and fight it they do not deserve the funding. And please drug test the staff I mean a 1/4 piece of straw what else is that for???
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