Phoenix, United States
2850 S 36th St #7
N/A
+1 6029032220
Wheelchair-accessible entrance
Thanks for the fast shipping and great service Jason!
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Excellent customer service, Zack is the Man!! Everyone at LTS is super-helpful, but Zack is my account manager, and he goes above and beyond what any vendor has for me before. I've been in this business for almost 13 years, and it's a nightmare dealing with any CCTV vendor's customer service.. I've never tried to sell any particular system to my customers, but LTS has great products at great prices. I now offer & recommend their products daily, boasting their locale and included extended warranties vs over-the-counter box kits and their local competitors. Like any proprietary system, LTS' can take some time to learn, but Zack has worked with me many times to solve specific issues, before sending me to their tech support. No one at LTS has ever been pushy or condescending, that's super-hard to find these days. Fry's Electronics' employees seem to work on commission, and I find they'll push products when they don't have full, or any, knowledge of their products... Zack! Thank you for your immediate help yesterday! You saved me, and my customer, a ton of time on their project. I appreciate your willingness to help us regardless if we're buying anything from you at that moment or not..
Good service.
I can't recommend purchasing cameras from this place if customer service and ease of warranty replacements is something you value. I have tried to work with this site to get my defective camera replaced and Edwin, one of the employees there, has been very unresponsive and does not return messages. This is very unprofessional and for that reason i will no longer purchase my equipment from this place.
These guys are awesome! Shoutout to Victor for being such an awesome rep for our company. Their tech support is top notch as well.
Deli
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