Pauls Valley, United States
303 E Grant Ave
N/A
+14052079505
Car taken in due to sputtering. 1200 later with replacement of a water pump that did not need to be replaced. Pick car up, same issue. Give it to them for another full week and they say they figured it out and its ready. No charge since they already got our 1200. Pick it up and still sputtering. Very disappointed in the lack of knowledge and incompetence. They are "lucky" to be in business with this type of below standard service. Reccomend taking your car to another shop, unless it is a simple fix like a flat tire or replacing windshield wiper!
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We took our Drive Shift there this morning to have some u joints replaced and was ready early afternoon. Was charged a very fair price and was really impressed with the service that we received. Vernon and his Wife was very nice and friendly. He was very knowledgeable about our problems and how to get it taken care of Thank you so much :) We will definitely be going back.
Took my car in because it was overheating. This guy name Vern that I guess is supposed to be a mechanic.... Ensured me that I would need a motor and it would cost 1600.00. not having the financing at the time, I got a loan. 4 weeks later I got my car back . And I kid you not, it starts overheating before I got out of town. So we leave the car on the side of the road and my friend that gave me a ride there gave me a ride back to the shop where this Vern guy is waiting for me at the door . No quicker than I had gotten one foot in the door he started cussing me out that he didn't diagnosed it wrong he had gotten so irate that I had to get out of there. He exact words were. "Get your fukng aout of here because I'm about to beat the it out of you". This guy is a joke. And don't know a wrench from his a. Come to find out he is also a lying scam artist. Had my car towed to a shop across town. Where they said that luckies did not put a new moter in. that it looked used. They told me it needed a radiator because it was clogged and not flowing . Would cost me around 150.00. they fixed it!! Car is running great now. Lesson learned I'm out 1600 because some guy wants to play mechanic when he should be working at McDonald's!
The mechanics are decent but there is a 75 diagnostic fee that must be paid upfront repair or no repair.
I was told my son's truck would cost over 3k to fix at two other repair shops and I was able to get it fixed at Lucky's for 1200 and it was done very quickly and is running great. Thanks!!
Avoid this place at all costs! My grandmother put her car into the shop to fix ONE THING. It's been 5 months and they still don't have it fixed it and WILL NOT give her her car back. Essentially they have stolen her car and we are getting an attorney to fight to get the car back. This place is awful and is trying to swindle a senior citizen.
Great service, and knowledgeable techs.
I had the worse experience first off i had already had a diagnostic test done and they insisted on doing another one without telling me they charge 85 dollars to do so until I went to pick up the car only for them to tell me what i already knew and refuse to fix the 70 dollar part instead they wanted me to pay 1300 dollars for a whole new transmission which my car does not currently need if you are a women I would be careful because they will treat you like you are stupid and try to screw you over
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