Lufkin, United States
406 S Medford Dr
N/A
+1 9366349259
Online classesOn-site services
my daughter, niece and nephews all did their classroom and in car lessons with Carlton and loved it. It was my daughter's first time behind the wheel. The online class is on Zoom which is good to me. I feel better knowing my daughter was able to ask questions from the instructor instead of watching videos online.
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I went in on 02/05 to enroll and pay in full for my daughter to start the class that was set to start in the next couple weeks. First I was told unless I paid in cash there would be a 6 charge for using card so I was already bothered by that and then I was told the class options and advised if there wasn't any school the class would be online. So I never heard from school so I along with my daughter started following up on when classes would start. I was given the run around which I understood due to weather but the lack of communication and professionalism was so terrible. Their site says they offer online classes but when I wanted just that for my daughter today finally 02/23 I was finally told various reasons as to why my daughter would have to wait so I asked for a refund. The amount showing refunded is without 6 charge and that to me isn't fair because at no fault of mine is the reason my daughter won't be attending. I definitely won't recommend this school to anyone.
I highly recommend this company for all you DL needs. They are professional, friendly, provide a high quality of Drivers Education AND are local in our East Texas area.
THANK YOU for helping us reschedule last min. The weather storm messed up my daughter's afterchool program. Any negative reviews on here must be people who are mad because they weren't prepared and don't think rules apply to them. This driving school is great and the two ladies in office gave me very specific instructions on which paperwork copies of bills and school enrollment forms needed. Ms. Carlton went above and beyond to help our daughter who's never driven a car before and was very nervous. We did all parts of the teen drivers ed, classroom, behind the wheel and the DPS road test, easy peasy. We never had to deal with DPS office except to submit paperwork for DL license card.
Please do not take your behind the wheel test here. They only want to take your money and are so unprofessional. I would give zero stars
They are not direct in their emails and charged for something that was their fault.
Deli
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