Nashville, United States
1425 4th Ave S #4122
N/A
+16152563164
Dennis the General Manager was extremely knowledgeable and went out of his way to help me. Great facility, staff, and quality of repair. The price was good too. They work excellent with Insurance companies and will help you coordinate rental cars. Awesome Experience. A
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I have used them twice and have excellent service each time. The repairs were done perfectly and there was frequent progress updates sent by email or through a phone call. Jerry at the 4th avenue location is outstanding!
Lyk Nu was willing to fix my 1968 Javelin SST after it slipped into reverse, on its own without a driver, and crashed into the garage wall - nearly tearing the driver's door off. The shop fixed the damage, matched the paint perfectly (without a paint code), and made the driver's door works better than ever.
My fiancé was rear ended and Lyk Nu took care of our repairs, however, they failed to properly inform us that her insurance company would be sending her a check that needed to be given to them as payment. That was over 6 months ago, and they only just now have called saying we owed a couple thousand dollars, otherwise they would repossess her vehicle. The problem here is laziness. It's been MONTHS since this occurred, and it has only now been brought to attention. Shady business practice.
Mr Jerry was able to fix my passenger side mirror for well under the estimate. I would definitely recommend them for minor repairs.
Worst customer service ever! You can't believe anything that these clowns tell ya. I'm so disappointed, advise anyone that needs any body work to go somewhere else.
One of the most unorganized, careless, and costly car shops I have ever used. Brought my Honda civic in over a month ago for repairs. I had 30 days of rental coverage and estimated fix date by my adjuster of a week. By the time that almost 2 weeks had gone by with my car sitting in their parking lot, I had absolutely no updates from lyk nu and decided to call. The car still had not been broken down to see the damage underneath the hood. Asked to be fax a form that wasn't coming through on my email. No fax. Call to double check my email and the lady wouldn't even take the time to double check it just kept saying I will email it. Come to find out they had the wrong email address. Call back the next day to fix that. Recieved a phone call 4 weeks after dropping the civic off at their lot from my insurance saying it's time to return the rental. Call lyk nu to explain the situation(still no updates or phone calls by lyk nu) and to please to have someone call me back asap on the matters so I know exactly what to do with my rental as it is not my fault an estimated 1 week project has now turned into 5 weeks! Never received. call back as promised and they are closed for the weekend. Due to the carelessness of lyk nu I am having to put out even more money on this incident than I should(200). After picking the car up, I found parts were not replaced although paid by my insurance and things were broken and repaired incorrectly. Please run as far as you can away from this awful place. Also the very old woman up front to the left that seems to have replaced the young girl, has awful customer service skills and needs to retire from any interaction with the public. This was done at the donelson location. However its very apparent the owners dont seem to care about the work they put out or taking money from their customers for horrible work. Still no money back from my rental as they said they would and no parts. The lies are just endless with this place.
Took my car to their Lebanon Pike location..... When i bought my car, some idiot had chopped up the bumper. So when i got into an unfortunate wreck, I was really excited about getting an OEM bumper that hadnt been chopped to pieces. My car took a little longer to finish, and in the meantime I called the store and spoke to a woman and specifically mentioned i DID NOT want my bumper cut. I wanted it to look OEM. Imagine my surprise when I go to pick up my car, and they assure me that they "cut the bumper up" just like it was. Their defense? It was pre accident condition. Hence why i MENTIONED it when I called and noone, not once, called to ask me if I wanted them to CUT APART a BRAND NEW body part. This place used to be great, but under the new management. It blows.
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