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Builders FirstSource

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Lynchburg, United States

bldr.com
Lumber store· Building materials store· Concrete product supplier· Countertop store· Door supplier· Fence supply store· Hardware store· Window supplier

Builders FirstSource Reviews | Rating 4 out of 5 stars (5 reviews)

Builders FirstSource is located in Lynchburg, United States on 21020 Timberlake Rd. Builders FirstSource is rated 4 out of 5 in the category lumber store in United States.

Address

21020 Timberlake Rd

Phone

+1 4342393402

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Service guarantee

Open hours

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M

martha triplett

Without naming names, the person who organized our times and dates ...obviously did not have very good communication with the people he was dealing with, ...say one thing mean another. And this person NEVER answered their calls!!! Was live in our home, and was expecting things to run smoothly, ..the cabinet man was supposedly d to be here at 7:00am....didn't show, didn't call!!! We are really disappointed....will never deal with these folks again....wish I would have went to Lowes!!!!

J

Jayson Rutherford

Very friendly staff knowledgeable sales associates and a good friendly warehouse/loading crew . Very good and straight lumber as well

W

william short

Great bunch of people to work with! Kind and courteous service!

J

Jason Piatt

Bought some wood here. The salesman was pretty unhelpful and the price was high. Decent selection though, no better or worse than the big chain stores.

B

Becky Kellogg

We had ProBuild design our kitchen. It was quite a bit more than we thought it would cost (we were going to use a chain store). When we ordered the cabinets we were told to put the flooring down first. The cabinets came into ProBuild before we could get our floor guy so ProBuild said that we could just install them without having the flooring under the cabinets. We had already purchased all the tiles so that it would be under the cabinets. We were upset that they kept changing their mind.The cabinets came in and were installed but the installer broke 4 drawers but did not tell anyone. They left their boxes, etc. on the patio. One of the installers had a friend stop by and was visiting him in our house, not cool. Then when the counter was suppose to be ordered and installed the counter people apparently didn't communicate with ProBuild and there were issues. We had to wait 2 more weeks to get counters. Then problems again. The template was done correctly so they had to cut a back spash. Wait another week. New drawers were brought in to replace the broken one and one of the drawers was still broken. One of the glass cabinet drawers was missing paint so they ordered a new one. Two weeks later we are still waiting for the drawer and door. Basically we have been without a kitchen for almost 2 1/2months. After looking at the cost of cabinets at Home Depot and the quality of their cabinets, I really don't see where the quality and customer service is any better to warrant the expensive ones.

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