Lynnwood, United States
21309 66th Ave W
N/A
+1 4257780188
I understand you cannot pick up waist after the snow. But you should pick them up next day not next week. Worst service I ever had in my life.
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Republic Services is our designated household waste removal company. On Monday Nov 2, 2020 their driver picked up the waste for the other two houses in our group but left mine. The second driver did pickup my recycle. I called Republic early and was told that the dispatcher would notify the driver and they would be back to pick it up. Then later in the day, their truck came back by picking up the opposite side of our street, but again did not pickup my waste. So I called again and was told to leave the can out on the street and it would be picked up by 6:15 PM on Tuesday. Guess what, that pickup never happened. I attempted to log into their web site in order to follow-up and the site is having problems. All in all, very poor customer service. Don't promise things that you have no intention of following through on.
I've lived in Edmonds for a couple months now and love the service and responsiveness of Republic Services. They mixed up one of my bin pickups once, but they were quick to correct the issue when I called and the folks on the other line are super nice. I'm not sure why they get so much hate here, y'all realize this is a relatively cheap public service and they support a massive, densely populated area, right? For the rates they charge and the overall quality of service, it's well worth it. They also offer a huge variety of recycling services, which you don't get in many cities. My favorite part is that we as residents can get large paper yard waste bags picked up for free on Compost weeks (every other week), you just put them next to your regular compost bin. I think the limit is 7 yard waste bags on pickup days, which is just amazing.
Been waiting on a larger bin for 4 months now and their auto pay doesn't work.
Over the years we've lived here, our trash bin has seen a lot of abuse from careless workers. We've come home many days to find our bin in the street, toppled over. As result it has several holes (probably from getting thrown or hit by cars since its been left in the street).
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