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Expert Electronics

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Machesney Park, United States

expertelectronics.net
Car alarm supplier· Car security system installer· Stereo repair service· Window tinting service· Car detailing service· Car stereo store· Electronics repair shop· Truck accessories store

Expert Electronics Reviews | Rating 4.3 out of 5 stars (5 reviews)

Expert Electronics is located in Machesney Park, United States on 9924 N 2nd St. Expert Electronics is rated 4.3 out of 5 in the category car alarm supplier in United States.

Address

9924 N 2nd St

Phone

+1 8156362373

Amenities

Toilets

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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Sarah Stinson

Definitely recommend this place!! Customer service was fantastic! I originally scheduled an install for a sound amplification elsewhere in Loves Park. After being told conflicting prices and them double booking me twice and being turned away the day of the install, I found Expert Electronics on a google search. I saw they had good reviews so I called and spoke with the manager. He was more than helpful and said he could get me in the same day, whenever I was ready. I dropped my car off about 30 minutes later and they got it done! He was so friendly. Not only did they get the install finished in half the time I originally planned than the other place, it was also almost half the price. When I went to pick my car up, there was a younger male working and a younger female working the register. The make brought me out to my car to show my how to navigate it. Everyone was so patient and kind. Customer service was def on point and the system sounds perfect as well... very pleased. Thank you very much!!! Will def keep you guys in mind if I ever need anything else done or will tell others if they do!

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Jeff Sparks

I had them put willie g skull decals on my Harley bags they were not uniform from one bag to other . Not happy with the way they looked at all. Would not recommend this place to anyone. Owner had a attitude when I brought bike back

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Timothy Brown

These people do great work. They are very knowledgeable and if they do not have the answer they will get it for you. Their work is very clean and professional. They can be very busy at times and you might have to wait a bit to get your work complete. Just be patient the end result is well worth the wait.

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Tim Austin

I called the Rockford shop and asked about an appointment to have a remote start installed. I was told that appointments weren’t taken, it is a first come first served situation, and that my request should take about 2-3 hrs. I checked both google and Expert Electronics’ website and noted that they open at 9 am. I arrived at 9 to a closed shop. When I called the number, I was told that the RFD shop was closed for over a year and they assumed everyone knew. I promptly rearranged my ride and went to the other location. I was later, at 6:30pm, told by an indignant manager, I assume, that he was unaware of the cyber mix-up because “I’m not on google all day!” as if trying to insult me. I called the shop at 3pm to check on the status of my car and was told that it should be about an hour and that they would call. I needed to arrange a ride and did so at the only time I could, 4:30. When I got to the shop, I let them know that I was there and patiently sat down to wait for my car. An hour later, I was told that there was problem and it would be a few minutes. At closing time, 6pm, I was told that my car was being brought around and asked to pay. I did so. At 6:30 I was beginning to become upset and asked an employee where my car was. The responding person in charge, I assume manager, seemed peeved at me for asking, as he “never even called me”. Somehow this was my fault. Note: It is a half hour after closing time and all customers who drop off vehicles would have needed a ride to pick up their cars. I finally got my vehicle at 7pm. Communication and customer service were abhorrent.

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Andrew Broughton

Except Electronics is my new go to store for my car audio!!!

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