Madison, United States
4271 Lien Rd
N/A
+1 6082445754
Kerbside pickupIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entrance
I usually like Michaels and shop there frequently, usually the Janesville location. My husband and I were shopping tonight, we were in an aisle by ourselves, and my husband dropped his mask below his nose for no longer than one full minute, and the manager came over to hassle us. Telling him he needs to wear a mask, which he told her he knew, he was just trying to breathe. My husband is a 90% disabled Veteran, and due to some of his disabilities he has a hard time breathing. I get it, there is a mask mandate and we wore our masks, but maybe take into consideration people may actually have REAL LIFE health issues. Poor management on your part.
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Good collection of art,painting and hobby materials
just visited this morning and was expecting a huge wait time at checkout due to the amount of people and huge line but the cashiers were very quick and efficient! its hard providing excellent customer service under so much pressure but everyone was so wonderful. this store is lucky to have the staff that it does
After being a loyal customer and spending a small fortune here, I won't be coming back after the customer service representative at the register forced me to round up my total to \charity\ since I didn't have the exact change. There is no record of the charity on my receipt. This is America! I should be able to get my change back, not be forced to give more of my money and have it given to who knows what?! It's not about the money, it's about the concept. Disgusting!
I visited this store tonight. The place looked like a wreck. It was dirty, shelves were empty, and there is absolutely no flow to this store. Some of the shelving units are very tall which makes the store dark. It used to be a bright and cheery place. I will never visit this store again. JoAnne’s is much nicer.
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Wheelchair-accessible car parkWheelchair-accessible entrance