Santa Clara, United States
65 Washington St
N/A
+1 4089846245
Wheelchair-accessible entrance
The few times I've been here, the gentleman who works here has been very nice and super helpful. Honestly 5 stars until today I was disappointed today when I tried to send an at-home COVID test at the Fed-Ex Dropbox they have here. He flipped out on me told me to tell everyone to stop trying to send their tests from there. I didn't know who he was talking about as I don't know anyone else who has these test kits, or whether he was even allowed to reject my package. I checked with FedEx to verify, and what he was trying to say was that this place does NOT ship packages considered 'dangerous goods' like COVID tests. It's a fair policy and makes perfect sense but unfortunately, he did a really bad job of handling this interaction with me and left me feeling disappointed and disrespected. I hope he finds a better way of explaining this policy to other customers in the future.
like
Affordable. Convenient. Friendly. Top notch customer service! If more people who serve the public are as kind as the gentleman behind the counter here, I may start to like San Jose. Do yourself a favor and patronize this business or (go down the sidewalk and pay more. Honestly. I've compared. Considerable difference, huge markups). This place is small in size but large on Excellent Customer Service (It's the one with the Barber shop inside).
Simply the Best Mail Box Service in the Area...very courteous and Professional service, large selection of Custom Stamps, good prices,
They're getting one star because you can't give zero. DO NOT GO HERE. I had a passport photo done that was rejected by the passport office because it was \overexposed\ (the exact description from the U S passport office). I was told to get it retaken. They refused saying \it looked fine to them\. They would not accept that the passport office had rejected their work. They refused to retake the photo that was their error unless I paid again or to refund me for their poor work. Their work is poor and their customer service is worse. Go to Walgreens. They did a much better job and the passport office accepted it.
What nice people! I come in here to drop off packages and sometimes the postage has been prepaid. No problem! They have been friendly fast and efficient no matter what I need- even when they made no money from my transaction. That is what I call service! The entrance is a scary looking back entrance in a shopping center, but don't let that fool you. It's a nice neighborhood right off the Rose Garden.
Deli
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