Mesa, United States
323 E Brown Rd #204
N/A
+1 4804596820
Wheelchair-accessible entrance
Oh, my goodness!! Sheree and her Mom have liberated a home bound grandma!! I purchased a “like new” four wheel scooter from them and had a very positive experience. I couldn’t have asked for better customer service. Even when I was trying to use the left side switch to stop and go. It liked to snap my head off, especially going along in rabbit mode (as opposed to turtle mode) and letting off the little paddle. Let me reassure you that cart stops on a dime!! I called Sheree and told her my problem. She was ever so willing to help me, and offered to look for some adaptation to the mechanism. In the meantime, I decided to practice some more, thinking the problem was “pilot” error. My daughter was looking over my shoulder as I grabbed the control and said “Mom, that’s the REVERSE switch”!! So, long story short, even in my senior moments I was treated kindly, with compassion and grace. And, yes, we all had a good time laugh over it.. My little story is just the personal side to the purchase. Their factory guarantee is transferable, with repairs and all being done right there. I saw one advertised on line, but decided to purchase from Make You Mobile because I knew for certain it wasn’t a knock-off and the shop was in their store. Wonderful people!! Thank you!!
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The best customer service in town. Very efficient and accommodating. I recommend this business for anyone needing medical devices.
We rented a portable scooter here for my mom for the day. We had a conflict of scheduling at the last moment to return it and they offered to pick it up for a very reasonable fee. From our initial call, to pick up and return the customer service was excellent! The scooter itself was fully charged, in good condition and ready to go when we got there. Pricing was incredibly reasonable. I will not hesitate at all to use them again in the future for any mobility rental/purchase needs. In fact, mom loved it so much we will be buying on in the near future and coming here to make that purchase. Very pleased with everything!! Thanks for helping my mom be able to fulfill a 'bucket list' dream on her Birthday! It was very memorable for her and without the scooter, it would not have happened!
Nice place nice people nice work easy to do business with
Sheree was very professional and knowledgeable on the old scooter we had repaired.
I can go ANYWHERE in my scooter. Live it
Amazing customer service! Drew really cares about his customers and goes the extra mile to make sure you understand the products and are getting the right ones for your particular needs. I purchased a scooter and a walker from him in the last couple of weeks. The caring doesn’t stop when you leave the store, either. I have called with questions about my purchases and he is very patient and helpful and friendly. I recommend him to anyone looking for mobility aids. You will be very happy you went to his store.
Excellent service and warm friendly atmosphere.
Deli
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