Manassas, United States
9324 West St
N/A
+1 7033618277
The gentleman at the front desk was polite and assisted me with multiple questions I had about the program that are offered at your establishment. He went above and beyond and had patience when answering all my questions and in no way did I feel rushed. This is a true example of what customer service should look like.
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Case workers are helpful, polite, and understanding. However, some of the staff that run the front desk, whom you have initial communication with, are extremely rude and respond in a manner as if you’re bothering/burdening them. If you are “down on your luck” and already feeling a certain way about needing assistance and or help, don’t do in person! Try to complete your business via phone/email or solely with your case worker! After dealing with the front desk staff, you’ll leave feeling more horrible and uncomfortable than when you first entered.
I went to Manassas city social services and they were helpful to me. Even though I was in the wrong office they gave me the info I needed to get to the right office.
Honestly their service is horrible, this one coworker was extremely rude, if they can't help people without being rude, I'm not sure why they are even working there. If you can avoid this place do so. It's not worth the experience.
Horrible experience, one of their female employees definitely facilitates fraud regularly.
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