Dalene Flooring Carpet One

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Manchester, United States

daleneflooring.com
Flooring store· Carpet installer· Flooring contractor· Wood floor installation service· Carpet store· Tile store· Wood floor refinishing service

Dalene Flooring Carpet One Reviews | Rating 4 out of 5 stars (5 reviews)

Dalene Flooring Carpet One is located in Manchester, United States on 110 Hale Rd. Dalene Flooring Carpet One is rated 4 out of 5 in the category flooring store in United States.

Address

110 Hale Rd

Phone

+1 8606489223

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible car park

Offerings

Repair servicesService guarantee

Open hours

...
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Carolyn Taute

Absolutely horrible experience. I ordered several items. No one ever called to let me know they were in- I had to keep calling. Only my sales representative could talk to me- no one else was ever able to talk to me or give me an update, despite whether she was even in the office or not. Wait time was ridiculous. Several tiles came in cracked in half on 2 separate occasions! The fight to get credited for these pieces was just not worth it. I had my installers just make due because I couldn't continue to wait weeks and deal with the lack of service. They had to make several trips back. Beyond disappointed.

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Paula Lebel

Friendly, knowledgeable slot of flooring options. No pressure sales.

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John Pombrio

Wonderful place to get the right flooring and have an extremely professional installation. I had carpet put in the living room, stairs, two hallways and 4 bedrooms and their closets. It was done in a day. The team moved all the beds and dressers around to get the bedrooms finished without me having to worry about it (a little extra cost for this service). I picked out the carpet from the large variety they had and an extremely nice memory foam padding. Funny thing was that I finally chose the absolute first sample that I immediately picked out when I first saw the samples. Of course I spent a week of \making sure I made the right decision\! Highly recommend the memory foam padding as it gives the carpet a wonderful feel. Super helpful staff in the store. Rob Devin was terrific, no pressure and honest answers to my questions. He kept me informed all the way through the install. Took about three weeks for the carpet to come in, have it precut, and get an install team scheduled. They actually rescheduled for a couple of days before my initial install date so that was a plus. Nothing but praise for the installers. They pulled the carpet, cleaned the floor, replaced some tack strips, moved all the furniture around upstairs and did a terrific job of installing that it is impossible to tell where the seams are. They helped me move things back in place and cleaned up after themselves. I inspected the entire area and found everything to be top notch. I was not expecting this quality and it put my previous rug installers from a lesser quality company as barely competent. Negatives? Probably not the cheapest way to get flooring and it took a while for the work to be scheduled. The results are much better than I expected. I love my new carpet. 5 stars and ten happy toes go to Dalene.

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Jessica deBidart

My family just put in new floors throughout the entire first floor in our home. We worked with Rob Devin from Dalene, and he did a fantastic job throughout the entire process! He and the staff at the Manchester store are extremely knowledgeable and a pleasure to work with. He went above and beyond to not only help us in making selections and understanding the best product choice, but he also saw the entire project thru from beginning to end and we could not be happier with how the floors came out! Special thanks to Rob, we appreciate everything and will definitely be recommending Dalene to all our friends/family!!

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Hash Tag

What a joke, went to the store 3 times. Every time I went there I advise that I was interested in a certain tile they gave me a sample to go home and test with the colors I had in my room. It worked out great went back gave them 1100 and thought I was good to go. Got a call a few days later telling me the tile doesn’t exist anymore. That’s probably why it’s on their shelf and they’re sending samples home with customers. Fly-by-night company, all they do is jack up the prices of tile and resell it.