Mansfield, United States
1401 Heritage Pkwy
N/A
+1 4246254357
Bought an AC Condensor and it arrived mangled (see pictures) they ask that you call before returning so I did. I was told (on Monday) that my return should arrive on Tuesday since I live less than an hour away (they don't do in person returns), be processed in less than 1 day, and be back at my door Thursday at the latest. I dropped the item off at UPS that day and waited... and waited... and waited. Finally Friday afternoon I called and was told they got my item Thursday and hadn't finished reviewing it yet. Tuesday I opened a chat session on their website and was told \I'm not in returns so I don't know what's going on\ after calling the company again. I was told that my return had just finished and should be shipped out that day. After a few hours I called again and found my order would be shipping out at 8pm that night. At that point I asked for a refund and told I would get it immediately. **Edit** Found our I never got my refund and between moving and jobs I never followed up and it’s too late to get it now, trust ANYONE else over this company!!
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Pit Stop Auto is the pinnacle of auto parts and customer support. My experience with them could not have been better. While I hope to not have any AC issues in the future with any of my vehicles, I can assure you any of my needed parts will be ordered from Pit Stop Auto. Thank you for such great service.
Very helpful! Easily reached! Quick delivery on best priced new parts!
I’ve ordered parts from here several times. Shopping is always fast and prices are always the best. Highly recommended
I bought a A/C compressor kit from them. This kit contained everything I needed,minus the freon obviously. I installed this kit with no problems. It worked great. The customer was very satisfied. Highly recommended. A
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