Mansfield, United States
1781 US HWY 287
$$
+1 6825180599
N/A
Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery
Wheelchair-accessible car parkWheelchair-accessible entrance
I want to thank Jeremy tech guy at staples for helping me get my HP wall charger! Also, I want to send a very special thank to Liz for helping Jeremy and opening up my checkout lanes for the busy rush hour at the store in Mansfield! Thank you very much, ma’am!
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I just want to thank this store and especially a manger name tori she really went out of her way to help me. She had great customer service and patience with me on finding my a receipt that is very important for me to have. I really appreciate the customers service.
King is so helpful and a great salesman. He always talks me Into buying more stuff. Lol Dan is a good cashier. Everyone is awesome
I needed business cards when my main store in Ohio didn't send the file to this store in Mansfield Christie people's the sales manager in the print department went above and beyond to get the file from the clerk print my business cards cut them apart and have them all set and ready. My quilt show was a great success due to Christy people's big shout out and thank you
8/12/2020 Still a one-star store. We were approached by an associate when looking for chairs, told her we needed a minute but we would need her help once we decided. Five minutes go by. Then ten minutes go by. Finally, after 15 minutes another associate wanders by and is able to assist us in finding the box we needed. While waiting for an associate, we peruse the 50% off back packs. Find the one we want. Verify with the signage that the price of the selected back pack would be 34.99. At the register, it rings up for 89.99. I explain it was with the bags in the middle of the store with the 50% sign. Store personnel says the discount doesn't apply to the bags hanging on the wall. Again, I state bag was in center of store - all signage says 50% off. Manager says price is dictated by color of tag. Again, I state according to the color of the tag, the bag should be 34.99. Manager disagrees. False advertising abounds. This explains why I try EVERY OTHER OPTION before going to Staples. Truly one of the worst stores in Mansfield. 9/10/1019 ONE STAR This store desperately needs a manager who knows how to manage. Extremely poor service, after having to wait 10 minutes for an associate to acknowledge me. I went to pick up an online order and had to wait until every customer in the checkout line (even the ones who joined the line while I was waiting), before the associate could assist me. Once I finally received my order, the associate wanted me to sign a blank piece of paper to acknowledge receipt of the items. --- This is how Staples keeps track of who picks up orders??? With a signature on a blank piece of paper??? Maybe I misunderstand how things are supposed to work. I thought ordering online and going to the store to pick up my order would be a fast and friendly way to get what I needed. Obviously, I was wrong.
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Wheelchair-accessible car parkWheelchair-accessible entrance