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Johnson Fitness & Wellness Store (formerly 2nd Wind Exercise Equipment)

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Maple Grove, United States

johnsonfitness.com
Exercise equipment store· Sporting goods store· Massage supply store

Johnson Fitness & Wellness Store (formerly 2nd Wind Exercise Equipment) Reviews | Rating 3.5 out of 5 stars (4 reviews)

Johnson Fitness & Wellness Store (formerly 2nd Wind Exercise Equipment) is located in Maple Grove, United States on 13630 80th Cir N. Johnson Fitness & Wellness Store (formerly 2nd Wind Exercise Equipment) is rated 3.5 out of 5 in the category exercise equipment store in United States.

Address

13630 80th Cir N

Phone

+1 7634202161

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

...
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Gaurav Goel

Got a 2000 treadmill from these guys. They will take your order and get it delivered within the lead time window quoted. That’s why the 3 stars. But if you are expecting any customer service during equipment selection to questions about your order or any follow ups after delivery, forget about it. When I first went in to see the treadmill, the salesperson had some sort of attitude like he did not want me there and first thing he said was we are very busy and everything is 6-8 weeks wait time. After that he kept giving me short answers. I had to place the order from them as I really wanted install. After ordering, at one point I called them about the treadmill, they said I am with a customer, will call back..never received any call. No follow ups after the delivery either. I guess the pandemic has been good for them and it’s a great chance for them to build a brand. The best feature of brick and mortar is the customer experience and they are making it their worse part. Sad! Would definitely not be my first choice next time.

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iamrmackey

If you buy anything from here, you might as well schedule your first service that day. Been waiting for service on our Landice treadmill for 6 weeks now. The only correspondence we received from them about it, was a generic email when we filed for service. We call, email, and get no response. If we had known service would've taken so long and they would've been up front about it with us, we would've understood more and looked into a 3 month health club membership while we waited.

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T D

Wish we never would have bought from this place. Takes a long time to get your product with no help from store staff. Very poor customer service. The staff here have no customer service skills and are rude. You ask a question and get told I don't know or the answer borderlines on sarcastic. If you leave a message for a call back it, it doesn't happen. If you buy from here don't expect much, set your expectations at their lowest setting. It's the only way you'll be able to deal with them.

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Iurie Gumeniuc

Bought workout equipment and some dumbbells. Great staff knowledgeable and good selection. Multiple locations and good hours. See them for your workout and health needs.

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