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Casteel Heating, Cooling, Plumbing & Electrical

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Marietta, United States

casteelair.com
HVAC contractor· Air conditioning contractor· Air conditioning system supplier· Contractor· Furnace repair service· Heating equipment supplier· Heating & Air Conditioning/HVAC· Plumbing· Air conditioning repair service· Electrical installation service· Electrician· Heating contractor· Lighting contractor· Plumber

Casteel Heating, Cooling, Plumbing & Electrical Reviews | Rating 4.6 out of 5 stars (5 reviews)

Casteel Heating, Cooling, Plumbing & Electrical is located in Marietta, United States on 2218 Canton Rd. Casteel Heating, Cooling, Plumbing & Electrical is rated 4.6 out of 5 in the category hvac contractor in United States.

Address

2218 Canton Rd

Phone

+1 6787297876

Service options

Online estimatesOn-site services

Offerings

Repair services

Open hours

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M

M Hall

Casteel Plumbing provides great service. It is really easy to make an appointment and do business with them. Not to mention, you can even select a specific technician should you want to work with the same person each time for repairs. I use a really great plumber with the company by the name of Jamie. Jamie is very professional, very knowledgeable, and always knows how to repair my plumbing issues without me ever having to revisit the problem again due to poor workmanship issues as I have had to do with other plumbing companies. He is very meticulous about how he comes into my home wearing shoe covers and taking them off when outdoors as not to track dirt or debris into my home. He is super friendly but not overly so as to lose sight of the job and often gives me great advice on many plumbing projects that I'd like done. If there is more than one solution to getting a repair done. He gives you your choices and the cost associated with each and the best pricing for each option and lets you know how long the pricing is good for and lets you decide. He is a great asset to the company and the reason why I continue to do business with them and will look at doing other jobs with them even outside of plumbing.

B

Ben Amos

We've used Casteel for 20 years since my wife purchased our current house. They've maintained our HVAC, replaced plumbing lines, replaced the electrical panel, and as of yesterday, upgraded our entire furnace & AC compressor. We've been fiercely loyal to them for a reason. When we got quotes from competing HVAC installers, Casteel was initially the highest of the 3 quotes we received, but they were willing not only to beat the pricing from the other company, but had a better installation warranty (5 Years instead of just 1Y). From Brett taking care of us during the sales process, to Daniel ensuring the installation was meticulous, professional and thorough, we couldn't be happier with our decision!

T

Theron Rose

Casteel is great to work with. I needed to replace my HACV system and they did a great job. Very professional and the installation team worked great together. Each knowing the next step to get the job done. They answered my questions and I could see that they were paying attention to the details. I highly recommend them

D

Daniel Eshman

Unfortunately I am not able to separate the technician from the company. The company means well but we had several visits over several months before all the issue with our new furnace got worked out. Chuck is a very knowledgeable, polite and thorough tech. He listened to our complaints and then found the issues with the install, corrected them and all appears to be fine.

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Jody Stephenson

I have been attempting to work with Casteel to repair a split unit for nearly 2 months. During that time, there have been 7 scheduled visits, the unit has leaked in my home multiple times and ruined by installed carpet and new furniture (1 week old). I am unable to get a call back, unable to reach the manager, no one has updated me about the part which was supposed to be in last Tuesday (6 days ago). The communication and customer service completely lacks professionalism. I have spent countless hours trying to coordinate with Casteel. So, I resort to at least warning others to steer clear! The pictures show the way Casteel has left my home for 2 weeks now. Water still leaks from my unit. The tray was removed and not reattached. It drips throughout the day and night. I left another review and management told me to call in... I am currently on hold from my 4th call in and am unable to reach management. I invite Casteel to please search for my name and address and call me to resolve this issue.

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