Marion, United States
1398 Twixt Town Rd
N/A
+1 3193779100
Kerbside pickupDeliveryIn-store pick-upIn-store shoppingOn-site services
Good for kids
Wheelchair-accessible car parkWheelchair-accessible seatingWheelchair-accessible toilet
Assembly serviceRepair servicesService guarantee
The people there are so nice. My cousin, sister and I went there and we were welcome in. The atmosphere was pleasant and enjoyable. I highly recommend coming here if you are interested/fascinated with musical instruments.
like
Absolutely do not use this place to get your instruments fixed. They won't do the repair, just charge you. There are lots of LOCAL Business that offer instrument repair. They do it better and cheaper. STAY AWAY!
This place is wonderful for lessons and instruments. The teachers know how to teach very well and one of the guitar teachers is the local guitar player Billy Lee Janey!
TL;DR If you do not have the means to just purchase an instrument for your child, I strongly encourage you to rent elsewhere. I am surprised to see such a high rating for this business. Our child was starting band and we were reluctant to purchase until we knew they would stick with a new instrument. We are a family of musicians and obviously familiar with purchasing and renting instruments. We expected zero issues. The first incident was them calling to say they couldn't process our payment because the signature didn't match the name on the card- after verifying ID to card, in person, during the school rental night. From there on out it was failure to deliver my son's instrument and failure to contact us about it beforehand. We would be informed of another surprise step in the rental process only after they found another issue with us. Conflicting information every single time we called to speak to someone. The grand finale was, after completely wasting our time, asking for a 250 security deposit without being able to give us a straight answer on what exactly made them think we were a risk to rent to. We decided to go with purchasing an instrument outright from a different business. If you do not have the means to purchase for your child, then I strongly encourage you to rent elsewhere.
Have always loved this store, but it wasn't until a recently large purchase that I feel we could really rate our experience. Purchased a baby grand piano and the experience from start to finish and even post purchase has been nothing shy of stellar! I am very pleased that we choose West Music.
Deli
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