Marlborough, United States
184 Cedar Hill St
N/A
+1 5083572354
We had 11 mini splits installed in our house and I am very happy with this Company's work ethic and professionalism. The crews did a GREAT job.
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Working with them on the MASS SAVE program. It's been like pulling teeth. Can't get replies to text, email or phone calls to schedule the work. Don't understand how this company stays in business. 1/20/2021 No it hasn't improved, your crew manager called last Thursday evening wanted to come start the job the next morning, was insulting when I told him I need more notice than a few hours. When I asked what work he would be able to complete in one day. He didn't know and didn't care just wanted to know if they could start the next morning to fill in an opening in his schedule. I told him I will keep the two day appointment I have. He abruptly hunk up. Hope you have resolved your employee problems by then. Still waiting for the light bulbs and power cords you promised me on the first call.
The whole experience with Endless Energy, from the first phone call to the last day of installation of our mini splits was outstanding! Carl and his communication skills, professionalism and work ethic represents the company well! Customer service is everything and I would rate theirs as EXCELLENT! The work crew, forgive me I don’t remember your names but I won’t forget the Superb job you did start to finish!
Having read less-than-rave reviews about some MassSave contractors, I reservedly bought in Endless Energy; and now, after their considerable efforts and goodwill, can wholeheartedly recommend them. They were professional, COVID-aware, and respectful; and went the extra mile to correct and conform deficits in our insulation and attic construction. They also are excellent communicators; they set expectations and fulfilled them, doing what they said they’d do (and more: they fixed an improperly-constructed vent to the roof rather than the attic - without extra cost) on schedule. It was impressive and heartening. In short, knowing what I know now about the MassSave program and Endless Energy, I can only urge you to take advantage of this amazing program and provider. I’m certain it will have a significant impact on our energy consumption and costs, and overall comfort. It’s also worth noting the indoor LED track lights (over 30) they installed very closely emulate the warm light associated with incandescents not the harsh white light of early LEDs; it’s been a joy not to replace them with the frequency and cost to which we’d grown accustomed. All told an extraordinary value.
Efficient workers for installation. Nothing to clean up. Walked me through all the functions. Initial meeting with rep from company very complete and informative.
Deli
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