Lake Charles, United States
7782 Lake St
N/A
+1 3379129699
Delivery
Amazing service! New management has really turned this company around. Had some complaints in the past but the jumps I've rented in the past few months along with the superb customer service I received will definitely keep me coming back!! 10/10 would reccommend Marshland Jumps
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Wasn’t professional at all!! I DO NOT RECOMMEND!! Too many other jump companies that will provide you with better service.
I rented a water-slide bounce house combo for a party Saturday and I came home Friday to it thrown in the middle of my concrete driveway where I park my car, not hooked up, not staked into the ground just thrown there. They said they tried to call me and ask me where I wanted it but I was at work and wasn’t expecting it till the day I rented it for. I called the lady and she said she would send someone out in the morning to move it. So the morning of the party two young boys show up and I tell them I want it in our backyard in the grass, they said do you really need to move it because we don’t have a dolly to move it with us. I said YES?! This is my DRIVEWAY. They called other guys to move it, they weren’t professional and used foul language . Well later that day in the beginning of the party the blower quits working while the kids are on it, it takes 45 minutes for someone to show up with a new blower, by the time someone showed up the party was basically over. I was going to continue to let my children play on it after everyone left so we could maybe get some use out of the 280 We paid but the guy didn’t secure it to the blower and it kept coming off and deflating while they were on it. I expressed my frustration to the workers and they actually told me I should use big south inflatables next time. How sad is it that your own employees recommended another company! I texted the owner a picture and explained my frustration and told her I think I refund is necessary after all of the trouble I went through with this thing and she never responded. How are you okay with the fact that your company messed up my child’s birthday and your defective product caused it. I will never use marshland again!!!
Great service! The only company I use for my events and parties!
marshland land jumps is the best inflatable jump company i have ever rented from. The workers were very helpfull especially the tall white gentelmam with a barbe shirt on helped me so much. He also refused my tip said he didnt want to take it. It was 100. all in all a great company.
Deli
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