Mechanicsburg, United States
6785 Carlisle Pike
N/A
+17177665569
This is a great place to have any RV issues taken care of. The guys are no-nonsense straight shooters that take care of business and do it right. If they can't fix it, they'll let you know up front without wasting your time or theirs. If you're looking to be coddled and patronized, this isn't the place. These guys are busy and don't have time to be all warm and fuzzy but they have the time to do the job right the first time. Highly recommend Martin's for any RV issues.
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I'd give 0 stars if I could. Ordered new tires on a Weds and needed to have a friend go make the deposit because they won't take a credit card over the phone and I was out of town. Was very clear that I would drop off the following Monday and needed it back by close of business Tuesday. No problem is what I was told. My friend who paid the deposit was told the same. Show up Monday and they have no idea what I'm talking about. Doesn't have anyone to remove the wheels to take down the street (they can't change tires themselves). Didn't set up an appt with the tire place because that's not what they do. So I took the tires and made the appointment myself with the tire place. They were able to accommodate and meet my needs. Every time I go to this place it's either rude service or just a complete lack of service at all. Only reason I had continued to go there was for convenience. Unless they bring in new employees to run the place, I'll never be back and rather drive out of my way for service.
They have always been very respectful and polite over the years. I have been going there for at least 20 years. They are very knowledgeable and their work is excellent! Quality work and great people!
Called on 3/4 at 2:30PM. Expressed genuine interest in purchasing an RV. Had 2 questions and he was very rude, seemed annoyed, and when I asked if smaller travel trailers were available he just yelled "We don't have them!" Wow. Don't waste your time with this place.
Horrendous!! Actually had to call the police on these people. They never called me to tell me my work was done but then called later and said your work was done 10 days ago and we are charging you a storage fee. They claim they must have called earlier bc they "always do" but not surprisingly they only documented one phone call (bc they only made one). I refused to pay the extra fee and they ran out and parked my camper in. I called the police. Unfortunately the police had their hands tied since it was a civil case and he said I would have to sue them or pay and take the camper. SO THIS PLACE WENT THROUGH THOSE EXTENTS TO EXTRACT 25 FROM THEIR CUSTOMER THAT WAS DUE TO THEIR ERROR!! Of course I will never go there again which will cost them way more than that. And none of my camping crew will ever go there either. Do not go to a place like this that would actually treat a customer like this for the short sighted gain of 25 that wasn't theirs to begin with. FYI- the police officer was nice but couldn't help.
I wasn't pleased at all with Martin Camper's people skills. I called to find out if they had batteries for a big 57ft 5th wheel trailer. The person on the phone was very rude and said they don't work with those type of trailers and then basically hung up on me. So be warned.
rudest people ever!! The old man (the owner) is very disrespectful. If you go in for help he makes it feel like your a bother to him. Do yourself a favor drive a little bit more to dillsburg or the the one in harrisburg.
Do not go to this place. The people are dishonest and rude!
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