Martinsburg, United States
38 Severna Pkwy
N/A
+1 3045583900
DEFINITELY MAKE AN APPOINTMENT. With an appointment, you are IN..... AND OUT QUICKLY as long as you have all required documentation beforehand. Do your homework FIRST! You are welcome!!
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They were pretty good all things considered. Went a week ago and stood in the walk-in line on the right. They came outside had me fill out a form and then called me to schedule an appointment because they were too busy. I got the appointment 6 days later and stood in the appointment line on the left this time. Clean building, decent area and good staff.
The staff at the door were very kind and patient. Appointments are seen first so wait was long, but I got everything I needed and was out quickly once I got inside. Just be aware they don't guarantee walk-ins will be seen, we made it in in time but some others were turned away.
My wife and I moved to the state not long ago. I made my appointment online for tags and registration and couldn’t schedule an appointment for our licenses until February of 2021. We go to our appointment today, checked in and granted access to wait inside after about 3 minutes. Shortly after we were given the ok to go to window 4 to be assisted. There we met Kim who was a blessing and provided more help than we scheduled in our hour time frame slotted. We were able to get tags, registration AND our licenses accomplished. Kim broke down everything perfectly and easy to understand, especially with one vehicle being leased. She went above and beyond being helpful and providing great service!
Always a disaster. Pic was taken @ 8:04am on a Saturday. There's already over 100 people inside.
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