Germantown, United States
12850 Middlebrook Road #108
N/A
+1 3015157576
Toilets
Wheelchair-accessible toilet
I don't normally write reviews but I just felt it was needed. This is my first pregnancy and like many new mothers, I'm not all that well informed. There are 5 things I would like to point out! 1.) I would like to start off by saying how impressed I am with how clean the WIC office in Germantown is! 2.) The front desk is always so kind and polite. I love how they always ask me if I have any questions before I go to the back and before I leave the office. I was told by the lady in the front desk (unfortunately, I didn't get her name) that I was not going to be able to take the breastfeeding class. Then she asked me if I had any question about breastfeeding. I respond by telling her that I don't know anything about breast feeding. She told me to have a seat and that she was going to see if I could speak to the lactation consultant. 3.) There was no wait!!! The lactation consultant called me back right away and was absolutely helpful! Her name is Benita. I walked into her office knowing nothing about breastfeeding and came out extremely happy, well-informed and completely convinced that I only want to breastfeed my baby. 4.) Mrs. Benita took her time with me, she explained everything, showed me pictures, should me a method of how to breastfeed by using a baby model. Not only did she show me how breastfeed but she had me practice with the baby model. She gave me brochures and a breastfeeding booklet! 5.) She told me that she was always available to answer any questions I have before and after I have my baby! It's nice to know that there will be someone there for you to help you with any concerns or questions you may have! I am absolutely thankful and happy for meeting and having the time to speak to Mrs. Benita!
like
Office personnel was/is very friendly and informative. I never had to wait, extremely professional, facility is spotless, and questions and concerns were always answered!
2 hours on line no body answer
Just an overall great experience. Everyone was very friendly and professional.
The office staff is helpful and accommodating and I never waited long for my appointment. Every staff member I encountered on my visits were kind and patient with my children. I especially want to thank their Breastfeeding Counselor. She was absolutely wonderful, very encouraging and kind. She would call and check in with me to see how breastfeeding was going. Anyone who has breastfed knows, it's not always easy, but a valuable commitment. I truly owe her credit that I was able to breastfeed my daughter successfully for 15 months.
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