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Kitsap Tractor & Equipment

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Marysville, United States

kitsapkubota.com
Farm equipment supplier· Lawn mower store· Tractor dealer

Kitsap Tractor & Equipment Reviews | Rating 4.2 out of 5 stars (4 reviews)

Kitsap Tractor & Equipment is located in Marysville, United States on 13869 45th Ave NE. Kitsap Tractor & Equipment is rated 4.2 out of 5 in the category farm equipment supplier in United States.

Address

13869 45th Ave NE

Phone

+1 4252523139

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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S

Steve Bodine

I’ve worked with this organization for years we have purchased 9 pieces of equipment in the last 15 years customer service is outstanding

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Vanessa Culver

Updated review 10/26/20: Rich reached out and was kind enough to hear the situation out and offer a reasonable resolution. Given the new approach under Rich’s leadership, my grandfather is willing to give Kitsap another try. ********************** * My grandfather had brought in his Kubota tractor for maintenance and repair a few months back. After holding his equipment for a month the service man informed him the repair and maintenance was finished. When my grandfather brought home the tractor he learned the repair had not been done. Kitsap acknowledge the lie and picked up the tractor to fix it. A few days later they inform they can’t repair it as it may damage the bucket. They proceeded to bill my grandfather for 4.5 hours of labor to “attempt to repair” with no positive outcome. My grandfathers friend comes over and together they are able to fix the issue themselves. This felt like another lie on their part, again which they billed for and my grandfather paid. My grandfather, after fixing the issue himself, attempted to reach out to the sales manager to discuss why they held it so long and charged for so many hours to which he has been ignored and told it is what it is. He has attempted to reach out to the head guy Bill Moore with no response. My grandfather is a more than reasonable man and simply wants to have a conversation about this situation and an offer to make it right. Refunding even 1 hour of shop time is the right thing to do. So folks looking for tractor maintenance and repair - please go elsewhere! I will be further sharing on all other social media outlets until this is adequately resolved. You should have more pride and integrity in your work and billing practices!

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Jacek Suder

Lets start from begin. Paul was a great salesman. Fully professional without empty promises, very honest (pretty rare among salesmans). Service department is great as well. Lenny explained very clearly service questions. Many accessories, explatation materials (filters, oils etc) are in stock and other most common parts as well. Outstanding place, great people to work with. Glad to be with them on the same side :).

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Ian Wagner

Purchased a lawn mower from Sound Tractor today and couldn't be happier. I normally purchase all of my lawn equipment from the Big Box stores but these guys have won my business. Lars was friendly, knowledgeable and honest - a great experience from start to finish. Thanks!

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