Marysville, United States
16512 Twin Lakes Ave NE
$$
+13606541972
N/A
Didn't have what I was looking for but had alot of other things I needed. So great store to get office and work supplies
like
Photo copies of my sketches.
Just go to staples or order online. I found what I needed, but I was patronized for even looking at something else. I understand these are hard times but no need to be rude to your customers who are keeping your business going.
Incredibly rude manager who copped attitude with me over a print job I did not submit online due to it not providing me a location other than California- when I wasn’t able to submit the file online I was given an email and confirmation of my price by phone. On arriving, the manager nearly doubled the price charging me an express fee - again something that was not disclosed on the phone. She was clearly annoyed with me and if not for her patronizing manner I may have discussed further submitting online but I just wanted to be done with the transaction and away from her. When I refused to pay the outrageous fee, she snatched my flyers and walked away like she could care less. When I asked for her manager she refused to tell me all the while denying her attitude when a lady with dark curly hair finally spoke up claiming she was her manager. She didn’t seemed phased by her managers conduct and took no responsibility for what I was told on the phone or for where they dropped the ball. Bottom line is I didn’t deserve to be treated that way even if the fee was valid it came off as punitive. I ended up going to the Everett store and had a much better experience- they were invested in my needs and actually cared about my business. Difference was night and day - not sure if this is a franchise situation or all corporate but marysville location needs an attitude adjustment - other reviews reflect the same and this is at the management level. ???
Have not had a bad experience using these guys for my copy and business needs.
Deli
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