Massillon, United States
1930 Lincoln Way E
N/A
+1 3305747172
Service Specialist, Fred Parson, was very professional and knowledgeable. He took time and showed me the issues the furnace was having, and not once did he pressure me into purchasing more than what was needed. He only suggested there might be a need for a follow up in the future. I appreciate his honesty and because of that, Quality Heating & Cooling will be my go to for all heating and cooling needs.
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They did an excellent job, they were there quickly, even though there were communication issues between the office, answering service, and the service tech. Very happy with the installation of the new furnace.
We’ve been using Quality Heating & Cooling for years; they offer a great maintenance service plan and are very kind & professional. The office staff has always been very accommodating and sending techs out as soon as possible when we’ve needed them in the past. The techs have always been kind, courteous and very knowledgeable, explaining things in a way that I can understand. The company is very easy to work with and provides great service. I highly recommend Quality Heating and Cooling.
Technician Cody Ocel very professional and very thorough. Very skilled in discussing whether to repair or replace. Discussed all options regarding payment. I would definitely trust this company with all my heating and air conditioning needs!
I have used Quality Heating and Cooling for years now for furnace and AC. Today my tech Fred Parsons was thorough and polite. So far the main issue is getting an appt for yearly tune ups, seems as though they are short staffed. They always wear shoe covers and of course now they wear their facial masks.
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