Matthews, United States
9140 E Independence Blvd
N/A
+1 7048450689
In-store shopping
Repair services
Love the non-pushy staff. Would’ve liked a little bit more explanation for the car features. I understand that they were doing a “no contact” test drive but may be a video or something would’ve been nice. Ended up also doing a test drive at the Raleigh location on a different model. Definitely looking forward to buying a Tesla in the next couple months.
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We drive in from Wilmington without an appointment. Chad was able to accommodate us despite the covid challenges. I look forward to working with him as I select our next vehicle as it becomes available
My husband and I picked up our Model 3 last week and we LOVE it. Our experience with test driving, purchasing, and delivery/pick-up were nothing less than remarkable. We worked with Leah for purchasing and Carly for delivery/pick up and both ladies were wonderful. We LOVE our new car and can't wait to get a second one.
This place is outstanding in customer service. These people look after me like I’m someone when in reality, I’m a nobody. They always go above and beyond my expectations and i definitely 100% recommend both the cars they sell, I own a model S, and the service to it they’ve provided. I will always come back here for service. It’s a great peace of mind knowing they do care and seeing it in play. Thanks to the service team here! Y’all are outstanding. I’m pressing send on this review then standing up to give y’all an applause!
Surprisingly bad after sale support. They're unable to file DMV paperwork in a timely manner so our temporary tag is expired and they have no idea when we will receive a plate. They do not return phone calls and, it seems, they don't really care. Absolutely incredible vehicle, but unacceptably bad service.
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