Mattydale, United States
2204 Brewerton Rd
N/A
+1 3154551667
Terrible! I took back 5 large bags and 4 small bags of cans on 7/21/2020. The girl working there was very slow and was on her phone headset on a personal call the entire time. She gave me 12! I had at a minimum 20 worth of cans and bottles. When I questioned her count, she rudely told me if I don't like it don't come back. I'm elderly and don't have a car and this is my only option to return them. We save them for 2 months usually just so I can have that money, and the two of us walking 3/4 of a mile with all those bags to be treated so shabbily is horrible!
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States closed for lunch from 1:00 to 1:30, however they take lunch at all different times and never notify you with a sign on the door.. Have people waiting outside and don't answer the phone..
Consistently closes early. Came today with my senior citizen mother with bottles (small order already boxed up) at 2:30 - I they supposedly close at 3. I stayed outside to grab a 12 pck box while she went in with one. they told her they were closing because of weather. The weather was terrible hours ago and is fine now, getting better in fact. BUT if it's so bad out, and this elderly woman faced the weather to get to them, they should've taken the less than 5 minutes to help her. She is a loyal customer but nobody from our family will be returning
Don't go with a large order. From experience & from what I've read, they short ya. If they're going to deduct 10 from your order, they should at least have a sign posted somewhere stating such. Better off finding someplace else to go.
Last 3 times we have gone there the man working is really rude and treats people horribly. Today was the 2nd time we were told they were closed even though the sign says 3 and it was 2:40. Reading all the other reviews I see this is normal. I guess we will go else where. Management should really look into this. Horrible employees who are also apparently lazy.
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