Mayodan, United States
6701 NC-135 Lot 2
$$
+13369494225
N/A
I've had poor customer service at other Verizon stores when we lived at our old house. It felt like nobody seemed to care what my issues were, nobody wanted to take time to sit down and explain these ever-changing data plans with me. But most disturbingly, they were kinda rude. I walked into the store today thinking there's no WAY I am staying with Verizon. Then I met Cole. Cole was FANTASTIC. He was helpful, smart, and definitely considerate. He definitely made me feel at ease with a bunch of changes we needed to make to our account. I wish I could walk into any Verizon store and get the treatment I got today, from Cole!! 100% would recommend!
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I got my new S21 at the Madison Verizon. The Verizon Agent Jessica Pardue, was so helpful. She answered all my questions and is very nice to work with. She is definitely an asset of her store. I will recommend Jessica to my friends and family. She is highly educated on all their products.
Nick is the first person that I have been helped with at a store, where I have been acknowledged and given great service. I have been with Verizon for 20 years. Nick took the time to help my husband, son, and I get new phones. Nick explained everything to me in details. I wish that there were more people to help the way he did. I feel that they need to give him a raise. Nick put us on a plan that worked great for us. I usually get things done over the phone, but because of Nick, I will be coming back to Nick every time. I will be telling all of my family and friends to only see Nick because of the way we were treated so good.
Chloe was AWESOME! Knew exactly how to help me and was very knowledgeable! She went above and beyond to make sure we were satisfied with our new iPhone 12! Excellent customer service! Highly recommend! Thank you Chloe!!
Tony far exceeded expectations in regard to technical service this afternoon at the Mayodan, NC store. He was determined that I would leave the store with my phone functioning properly. In addition to his technical expertise, he exemplifies customer service with his professional and personable approach. I left extremely satisfied with the service that I received - and fully functioning phone. I highly recommend visiting the Mayodan, NC store. I hope that you have the pleasure of working with Tony.
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