Winchester, United States
3019 Valley Ave
N/A
+18773631123
This review is for the GM - The rudest person in Customer Service I have ever encountered. I had a great experience with my first Mazda purchased there but when I went back to buy another one I had an issue which was escalated to the GM. Honestly if he would have been a better GM, he could have diffused the situation. Instead he was rude, and as another person here indicated, wanted to "fight" with the customer instead of working with the customer. He suggested I should talk to Mazda directly which I did and even they couldn't reason with him according to the Mazda rep. I will go to the service department because I purchased a maintenance agreement with them however, anything for which I have to pay for out of pocket, I will take my Mazda to a different dealer to take care of and I would never buy another vehicle from them or refer anyone to them.
like
Thank you so much, Gary. And thank you, Betty. You all at Mazda made me feel welcome, understood, and cared for. I had a whirlwind of a day, and what couldve have been difficult, you all made very easy.
I had a great buying experience this week. Salesman was Gary Yerkie and was super easy to work with, very easy (not pushy) and knowledgeable. He made the buying process easy. Highly recommend.
This was the worst experience ever! General Manager Bobby Williams need to grow up. Title General Manger means you are Leader not a Bully! This Guy tries to fight his Customers. That place left a very bad taste in my mouth to know that someone allowed this guy to have control of a place like this. With that been said I understand why his team is the way they are with a leader like this. They all SUCK!
Very pleasant professional service.
They only had 5 mazda's on there lot
I had a really poor experience here with salesperson Michelle. She was very deceptive when selling to me, and I regret buying from her. I called the sales manager to complain and got very little in the way of apology and no effort was made to make the situation right. Buyer beware.
Deli
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