McAllen, United States
420 E Expressway 83
N/A
+1 9566681919
My 12 year old husky mix has her regular follow up coming up. Got a call about her being put under anesthesia, mom had questions so I call to ask and right away the receptionist gave total attitude as if I don’t care for my baby girl. Very unappreciative on her part! I suggest you retrain your employees for politeness. Best believe after all these years of taking Bella to that place I will be looking elsewhere.
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I love the poeple that work here. They take good care of the the pets that come in
I have been paying the wellness plan for over 10 years and when my dog gets really sick and I really need it, there is no way they will see my dog without an appointment. The soonest they have is in 3 weeks, by that time I am not sure if my dog will still be alive. It is like I would know when my dog will get sick. Their best response they could give me was “take it to the 911 pet hospital” is that included in the plan? I don’t think so right? So frustrating!
Thank you for your kindness and compassion in helping me with my cat's transition. I'll never forget the wonderful treatment you gave to me.
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