McAllen, United States
131 E Pecan Blvd
N/A
+1 9566312321
Wheelchair-accessible entrance
Took my laptop and printer in to fix, the same day the owner was able to help me out and fix both problems. Will come again if needed. Ask for the technician Danny Sanchez or Daniel Reyna they were both extremely helpful in this process.
like
I stopped here to have my 6 year old laptop checked out. I suspected that the battery was going bad. I was checked in by Daniel Reyna, who informed me that a 25 dollar service charge would include a complete testing of the computer for any problems. I was told it would be 2 or 3 days & I would be called for any work approval. After three days with no call, I stopped again & contacted Mr Reyna again. I actually was ready to take back the laptop if they didn't know anything. I was told by Mr. Reyna that the tech was out but I would be called by 5 PM regarding the problem with the laptop. I asked that he assure me that he would call me. I assured me & I left. I never received a call. After 7 days, I returned again with no phone calls made by this business. I again contacted Mr. Reyna who immediately directed me to another male associate who brought my laptop & informed me it had a bad battery. I asked why I had not been called. No answer. He informed me it would cost 129 dollars for a new battery. I asked if they had the battery. He responded that they did not. I asked to speak to the highest level of supervision there. He laughed & did not respond further. I told him I did not have any confidence with this business with this example of customer service & took my computer & left. Good luck if you do business with them! By the way, I see one of the reviews was done by Daniel Reyna.. If you ever wondered if a business tries to help themselves - now you know!
Originally came here for an LCD I saw on eBay.Got a better price in person.This shop is great,The dude Louis knows his stuff and so does the Asian guy,my buddy had his iPhone put back together with white front black back. I brought in my iPhone smashed front and back,good as new within 20 minutes.A bit of a boiler room operation but they really know their stuff and have great rates.
Great Service! I have been a customer for 4 years and have never had to go back for errors. Everyone is really effective and attentive with ourstanding and reliable customer service!
Great technical assistance. They took the time to provide the most adequate and affordable solution to the problem my computer encountered.
Deli
The best companies in the category 'Deli'