Spa La Posada

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McAllen, United States

spalaposada.com
Day spa· Cosmetics store· Massage therapist· Waxing hair removal service· Beauty salon· Eyebrow bar· Eyelash salon· Facial spa· Make-up artist· Nail salon

Spa La Posada Reviews | Rating 4.4 out of 5 stars (5 reviews)

Spa La Posada is located in McAllen, United States on 4500 N 10th St Suite 120. Spa La Posada is rated 4.4 out of 5 in the category day spa in United States.

Address

4500 N 10th St Suite 120

Phone

+1 9566877544

Amenities

Gender-neutral toiletsToilets

Accessibility

Wheelchair-accessible toilet

Open hours

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Alexandra R.

This Review Is For The Brownsville Location: I have been a client over the years, but this one session has resulted in not returning nor recommending the organization. On Saturday, December 12, 2020 - I stopped by for a Brow Clean-Up. I had my brow clean up and filled, and went about my way. I shortly felt a burning, and decided to look at my face closer... Both of my brow bones had their skin torn off - by large sums. I understand there are a times where nicks can occur, but these were full patches of skin. Photos attached. I returned immediately to the location to file a complaint, to which Christina (I believe that was the receptionist’s name) and I tended to me in the most professional manner. She immediately called the Harlingen manager, to whom I spoke to on the phone. I’m explained my skin routine (face wash, sunscreen, CC cream, no acne medications) which would not have impacted the waxing. I was advise to place Neosporin (which I did not accept at the time given the high irritation of the wound), and was provided a refund (tip provided was not refunded). I ask that your organization looks into error administration from a stylist perspective. At NO point during the session did the stylist, Jenny, acknowledge the strip removed from the first brow bone, comment, and correct for the second brow bone. Also - after the session, the stylist made absolutely no comment on what had occurred. Unfortunately, I was not able to see the error due to the brows being heavily filled in. When I returned to file my complaint, Jenny not once came to view what had occurred and provide feedback. Unacceptable. One day later - after sleeping with suggested cream by the Manager - the healing is stark colored. My concern is now the healing - the skin integrity, the potential discoloration, and the time it will take to the even out again with the rest of my eye. Damage has been done, and now I need to navigate and hope for fruitful outcome.

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Leah Berry

Italia is wonderful Ms. Edna runs her Spa professionally and safely. It is a relaxing and uplifting atmosphere. ️

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Pinky Garcia

I had been going on multiple occasions in hopes to get a massage but due to the person designated there was out due to an injury, I didn't get one until this week. Very happy though! They have so much to offer and treat you kindly. Will be going back to try other services as well.

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Minda Sagredo

I enjoyed my visit. Most importantly, I felt safe in the sense that at most nail salons there is a lack of precautions in regards to the virus. At Spa La Posada, they require a mask, require appointments, they have a lady cleaning all the time. I was the only person getting serviced when I was there. The girl did a great job, she was fun to talk to, and I was able to relax. I would definitely recommend and return.

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Janelly Salinas

I have gone to Spa La Posada for other services before, which I've been happy with. However, this time around I was really looking to get a nice, relaxed pedicure and that certainly did not happen. It was wayyy over priced for what is usually a basic pedicure in other nail salons. I love getting shellac on my toes because its fast, no drying time or smudging, and that wasn't an option there. The chairs had no massage features which was a hugeeee disappointment to me. The pedicure simply did nothing, I didn't get or maybe I didn't feel a little massage on my feet. I had my 3 y/o daughter, I wanted her to get her 1st time experience getting her nails painted and that was fine. I expected a little more with her 1st time experience, but nonetheless it was fine. I didn't have higher expectations for her, I just wanted her to get her nails and toes painted.