McAllen, United States
1501 W, US-83 BUS STE. 102
N/A
+19566618294
They won't drive more than 12 miles from address (googled the distance)...this company is a complete hassle. The owner says he won't leave city limits...but 12 miles?? Really?? Several taxis will come to Pharr from McAllen and are not rude.
like
I needed a taxi from the Hidalgo bridge to the MFE airport. I was waiting already 45 min since I finished the call so I politely called them to cancel the service since I was running late and I explained to them. They ended up saying that \OK but don't call us anymore because we won't give you service\ super sh![[y. And thank goodness that was the end, after that I realized there's UBER already in the border and I never called them anymore and I was never late again. I fly frequently and I was always calling them for service back and forth for that same route, they always taking at least 30 minutes to arrive. Not very reliable service plus lot more expensive!! In response to the Company's answer: I always asked the waiting time, and they said around 25-30 minutes, that's fine. To be honest It maybe was more that 45 min that was just an approximate but if you are customer oriented, that's no reason to after I politely asked to cancel the taxi since I was in a hurry (I'm not always running late of course) and considering that I was a frequent customer for more than a year always the same route MFE-Hidalgo and Hidalgo-MFE, that's not reason to at the first problem just said \Don't call anymore We won't give you more service\ also during the waiting I called every 15 min after the first 30 minutes that's not \A LOT OF CALLS\ And to finish, this happened 3 years ago, I doubt you remember but I decided to leave a review so other people know this company is not customer oriented also making up a story of me without knowing what happened in reality just to counter attack my honest review.
Great taxi service, appreciate the fast service they provided. Highly recommend
Yellow city mcallen and city taxi are the same company and the owner hector silva is extremely rude and has the worst customer service I've ever experienced
Hector silva is very rude he poor customer service
Deli
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