Phoenix, United States
6245 N 16th St
N/A
+1 6022534271
Toilets
Wheelchair-accessible toilet
This is more deserving of 10 stars. Dr. McConnell has the most experienced and professional staff in doing a colonoscopy that I have ever seen in my 79 years. Every person was the best .
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My wife had a 9:30am appt. for a colonoscopy, we arrived shortly before. Due to COVID, I was told I could not wait inside (understandable) and I would need to be o more than 5 minutes away\. I waited in my car in the parking lot. By noon, I had not heard anything so I called to check how she was doing. I was told that McConnell \had been detained\ at some hospital somewhere, and she had NOT EVEN ARRIVED yet! And if that was not bad enough, my wife was \third in line\ for her procedure. My wife had cleansed and fasted since the night before and was extremely thirsty and hungry but had to lie there with IV's for over four hours. She tells me that there were other patients waiting in the same manner of delay, and all of them were very upset and angry with the delays. Finally at almost 2:30pm, she was released to go home. A normal colonoscopy should take about an hour or two at the most! From reading other reviews, this is not the first time this has happened. Dr. McConnell needs to realize that being \detained\ is not the same as, nor is an excuse for poor scheduling and poor planning. This was our first and LAST visit to this center!
Dr.McConnell's ability to make sure your well informed and understand all your options makes you quite comfortable. She and her staff are accommodating and friendly.
I was nervous of course but immediately very comfortable . Staff super friendly and Dr McConnell amazing.
The service provided was for my husband. Outstanding service. Very friendly personnel. Dr. McConnell was amazing in detecting the core of the problem, and giving relief and care my husband had been seeking for a few years in a row. Anesthesiologist was very courteous and helpful throughout the process. My husband came out from the anesthesia with no side effects at all. Anesthesiologist's office even worked with the insurance! Couldn't have asked for better service. Thank you all.
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