McKinney, United States
900 N Central Expy
N/A
+12145440102
The most professional people you ever want to meet. David, David and Tristan are awesome. Yes I did say David twice.......They made the process of purchasing my Can-am easy. In addition, I received a free t-shirt! This is like back home hospitality! I will always purchase my Bikes from right here! Thank you Hopper Motorplex!
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I recently purchased a Porsche Macan from Hopper Motorplex after looking for quite some time and my buying experience was great! Going to any dealership has it's pros and cons but when you meet genuine people, you find common ground. That's how my Sales Consultant Rob Richardson treated me. I would definitely recommend this dealership to family and friends. 5 star all the way.
Hooper was going to be a trust worthy dealership however we were wrong! Seems they only care about the costumers who buy their higher end cars... When we took the car to the Lexus dealership to get inspected their inspection showed issues with the rack and piñon and the CV axle boots both leaking. These leaks should not have been there and our total estimate came to 3,800. To a non dealer shop it comes to 3,000. When I called Hooper I tried to get someone on the phone to explain to me how this could have happened. Multiple times I did not get called back and when I asked for documents showing there inspection it took over two weeks to finally get it and multiple calls to the dealership getting passed from person to person. I also spoke on the phone to our sales rep who told me that torn or leaking CV boots are usually fine for a while and continued to get information minimizing that they misled us on issues that were clearly there. This same rep told us that if they were to fix everything that was wrong on the car then they wouldn’t make any money. We tried to coordinate with them to fix it to see how much it would cost but they wouldn’t give us an estimate or explain how much they would cover considering it was their negligence and lack of communication that got us here in the first place. The dealership even sends you a cute calendar with you in front of your new car to have you feel like part of the “family” This is a clear manipulation tactic. Don’t trust them and if you do be sure to take you car to a different mechanic or go over the inspection diligently so you don’t get screwed as well.
If you own a motorcycle and you want to get treated like family go to Hoppers Motorplex! The service department is outstanding! I had a front tire put on my FLSTC and it only took about an hour. I'm so happy with their service I will be returning. I will recommend Hoppers Motorplex to all my friends and family. Rest assured customer service will go out of their way to please you.
Just purchased my beautiful ZO6 Corvette from Hopper Motorplex. We worked with Ernie who went above and beyond to help us make sure this was our perfect dream car. Thanks again for all the great service, love my new car!
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