McKinney, United States
209 Lakefront Ct
N/A
+1 9726586351
I have used Lone Star Travel the past five vacations and each time has been hassle free and fabulous vacations! Donna and Cheryl are awesome at teaming up to provide the best customer service and ensures the best travel experience! Even during today's time, they provided personal destination details and peace of mind for my travels! We had a blast at the Iberostar Playa Mita, Mexico! Not for just the beautiful resort and delicious food, their personalized customer service was superior! Thank you Donna!
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Found Lonestar Travel via Google search. I sent a brief email to Donna with what we wanted for dates, budget, and atmosphere. Within just a few hours, I had a quote for 4 different locations. Being an over-planner by nature, I had lots of questions that I emailed Donna at all times of the day before and after booking. She always provided thorough answers within a few hours. The trip itself was unforgettable. I would use Lone Star Travel again without hesitation.
We originally had a trip planned for the middle of summer at a new resort. Then Covid hit, the resort was not completed and no one could travel. Without missing a beat Donna rescheduled our flights, resorts, sorted out everything without us having to do anything. We had a great time at Live Aqua in Cancun. The staff were amazing and it was such a fun trip. All of the work she put in for us to have the best flights, amenities, and rooms really showed, and with such affordable prices. Thank you Donna and Lone Star Travel for such a great trip!
I contacted Donna about planning an upcoming trip for us and we had a brief conversation about what we'd like. I've contacted her twice over that last three weeks since our initial conversation and haven't heard anything back, very unprofessional. Edited to add the rest of the conversation since Donna likes to leave information out. We were more than open to hotels and requested such service and sent a follow up email. Pictures added below. Traveler beware!
Donna is amazing! During this crazy time of Covid and all of the schedules and then reschedules, Donna made sure that this was an awesome trip!! She went above and beyond, understood what we were looking for, recommended Live Aqua Cancun when our previous bookings were cancelled, and it was a glorious trip. Live Aqua deserves a shout out as well. We felt extremely pampered the entire week and won't hesitate to go back. Will definitely use Lone Star Travel for all of our future vacays!!! Thanks Donna!
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