Belgrade, United States
531 Business Hub Dr
N/A
+1 4063887448
I felt compelled to write a review on Jimmy and the MCM Truck Repair employees. Broke down in Bozeman and after being referred to MCM Truck Repair from a friend of Jimmy's we decided to have it towed there. They took us right in and Jimmy went to work. We had serious electrical problems and I must say Jimmy was all his friend told me he was. He must be a electrical genius to fix the mess I have. He will be there early tomorrow to finish working on truck so we can continue on our journey. The office staff were very professional and made me feel right at home, the lounge had big leather sofas and big screen TV and was very inviting, comfortable, and accommodating. The wait area outside was absolutely beautiful with the tables, plants and chairs everywhere. Thank you so much for all the help and personal attention for a customer who feels more like a friend. Come see us Jimmy if you are ever are in WV. Much love, and God Bless you. Neil and Cat
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I had nothing but stellar service from all employees I had contact with from the tow truck driver to the ladies at the service counter. All were very friendly and helpful with all my questions and requests. I would definitely recommend to anyone who wants that small town comfort that MCM provides.
Hubby and I were on our way back to Helena and the brakes on the trailer froze up causing a double blow out. Started limping to Manhattan and on the way called MCM. They were just closing and she said bring it in. Got there in 20 minutes, they were there waiting for us and in 30 minutes had us back on the road. Extremely wonderful amazing people. 100% would recommend to anyone. They have a nice lounge area for you to wait in and a floor for all your chrome needs that’s pretty cool. Thank you guys again for being there to help us out.
The people here were extremely friendly and professional. They got my truck right in and had me out in a few hours. I am truly grateful for the work they do. Thank you so much and I enjoyed playing with Molly
No complaints about service- they took me in right away, told me bearing on my alternator was bad and got approval from me to replace it. Only issue was that alternator on the bill for my 2015 Volvo VNL 780 was 631.95- sounds way to expensive. Asked them about the price before replacing it-Trish at service dept. told me she does not know. Understand that online is always cheaper, but not that much. Last year i replaced alternator for around 350-400 at Loves. Also not clear on 40.65 service supplies fee- what is that for? Anyways, maybe i am wrong- hopefully they will read this feedback and correct me. I was just too tired to argue after overnight driving. If i am wrong- i will delete this review. Thanks.
I waited 3 days to post a review, thought i might have a clearer head about my experience with the folks at MCM, truck had head replaced, truck broke Thursday evening, took until following Thursday to replace it, was overcharged by 30%, mechanic Scott did a fine job, but the service counter gals turned quite rude after I displayed my displeasure with the high price of repair, when you're told the parts are 7300, you dont expect it will be over 8k to install, especially with a shop fee for miscellaneous 1%, charge, my experience was less than 3 stars, i give a 3 because its their average, i didnt want to slam them because they have room to improve, like i said shop side was good, business side was less than fair, be careful
Fixed me up quickly. The dogs are awesome
Bad experience with this guys!!! Avoid if you can ! High chargers! To change my own spare tire they charge me 125 per hour and took 1 hour 45 minutes! 230 total! This is crazy! They don’t accept card from me only cash to avoid the dispute! My suggestion is if your bill is overpriced contact your bank! Safe travels! Avoid avoid avoid!
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