Riverdale Park, United States
5817 67th Ave
N/A
+13015754834
Yes. I read the poor reviews but wanted to give this business a chance anyway. Why? It was close to my house and I like that it is someone trying to work independently. However, it was a giant waste of time. I called and asked if I could get my sewing machine fixed. He said that I could drop it off after 5, when he would be home from work. I ASKED, “do I need to call you before I come?” He specifically said no. As long as it was after 5pm. So at 5 pm I loaded me, the machine, and my 10 month old baby up and drove over. I arrived at 5:35 and called only to find that he was not at home. His response? “I waited for you but you didn’t come”. Look, I get that people forget things, or things come up, but don’t put the blame on the customer. I was annoyed to say the least and will be taking my business elsewhere.
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I tried to call to make an appointment and ask a few questions but the repair person didn't have time to speak and basically hung up the phone. I would recommend that you don't answer the phone and allow people to leave messages if you are going to act that way to customers! Very disappointed and fortunately for me there are other businesses that repair sewing machines! Good luck with treating people that way!
This guy is the most unprofessional person I've ever encountered in my life, he made me drive all the way from Silver Spring to Riverdale, in the rain, after I called him to confirm our appointment, because he canceled our appointment for the day before! I got to his house, called him, he told me he is coming, then called me back to ask if I had brought the machine pressure foot with me, after I confirmed I did, I waited outside his house for almost an hour, he never showed up, and stop taking my calls! Very unprofessional, do not deserve to be a technician!
I scheduled a sew machine drop-off appointment for June 27 2020 Saturday. I called june 26 to confirm. I was told Saturday was not good, they were going to the beach. he told me to come sunday. I called sunday ahead before driving 45 minutes. I was told sunday was not good, but I should come Monday. I gave up!!! very unprofessional to string me along like that. I found a repair place elsewhere.
Quick turnaround. Very much appreciated
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